Aug 4, 15:30 UTC Resolved - From 2026-08-04 15:25 UTC until 2026-08-06 03:51 UTC, Asana failed to send some events to registered webhooks and to return them in the event streams API. Apps which rely on this should refetch the underlying data from the Asana API. Existing webhooks and event streams will continue to function, but events from the incident window will not be sent.Most events with type…
Aug 2, 05:00 UTC Completed - The scheduled maintenance has been completed. Aug 2, 02:46 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug 2, 02:46 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 27, 22:04 UTC Scheduled - On Sunday, Aug 2nd, 2026, between 3:00 am to 5:00 am UTC, users may ex…
Jul 24, 22:07 UTC Completed - The scheduled maintenance has been completed. Jul 24, 21:08 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jul 24, 19:09 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 20, 18:19 UTC Scheduled - On Friday, July 24th, 2025, between 7:00 pm to 9:00 pm UTC, users m…
Jul 7, 19:24 UTC Resolved - This incident has been resolved. Jul 7, 19:21 UTC Update - We are continuing to monitor for any further issues. Jul 7, 19:12 UTC Monitoring - We have implemented a mitigation and are monitoring to ensure recovery. Jul 7, 18:49 UTC Identified - We are seeing errors for part (about 10%) of users in US for the Asana webapp. We've identified the root cause and are working o…
Apr 21, 19:00 UTC Resolved - Between April 21st and April 23rd, many rules triggered by date time triggers did not run. New rule triggers ran normally starting April 23rd, and the delayed triggers were processed by April 27th.
Apr 20, 17:00 UTC Resolved - Between April 20th and April 24th, 60% of email and inbox notifications were delayed by at least one hour in EU. Notifications were delayed up to 3 days. Other resource intensive background actions were also impacted at a lesser rate.
Mar 26, 18:34 UTC Resolved - This incident has been resolved. Mar 26, 15:50 UTC Monitoring - We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh. Mar 26, 15:03 UTC Investigating - We have received reports that some users are unable to load Asana, especially in and around New York/the East…
Mar 15, 05:58 UTC Resolved - This incident has been resolved. Mar 13, 18:44 UTC Monitoring - A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact. Mar 2, 12:03 UTC Update - We are still seeing major impact in the ME region making Asana services unavailable to us…
Feb 5, 23:58 UTC Resolved - Our engineers have rolled back recent changes to our primary monitoring systems, and our API and mobile systems are fully operational. Feb 5, 23:49 UTC Monitoring - Our primary monitoring is observing an outage for our API and mobile services, but secondary monitoring indicates that API and mobile traffic is operating as usual.Our engineers are reviewing our primary mon…
Jan 26, 03:29 UTC Resolved - This incident has been resolved. Jan 26, 03:20 UTC Update - We are continuing to monitor for any further issues. Jan 26, 03:19 UTC Monitoring - We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally. Jan…
Jan 22, 19:00 UTC Resolved - This incident has been resolved. Jan 22, 18:38 UTC Update - Our error rates are back to normal baseline, and we don't expect an immediate recurrence. We'll create a post-mortem in the next few days with more details, including what happened and how we plan to prevent this going forward. Jan 22, 18:04 UTC Update - Error rates have dropped significantly, to about 2%. It'…
Jan 6, 00:00 UTC Resolved - On January 6th, 2026 at UTC 12:00, we experienced an approximately 50-minute service disruption affecting customers in non-US regions. During this time, some requests may have failed or timed out.What Happened: During routine maintenance, we upgraded a core infrastructure component. While the upgrade itself completed as expected, some services did not successfully recon…
Jan 5, 21:50 UTC Resolved - Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality. Jan 5, 21:29 UTC Monitoring - Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions.We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) a…
Dec 13, 06:10 UTC Completed - The scheduled maintenance has been completed. Dec 13, 05:12 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 13, 05:11 UTC Scheduled - On Saturday, December 13th, 2025, between 5:00 am to 7:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this mainten…
Dec 13, 06:00 UTC Completed - The scheduled maintenance has been completed. Dec 13, 03:23 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Dec 13, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 9, 20:07 UTC Scheduled - On Saturday, December 13th, 2025, between 3:00 am to 5:00 am UTC, us…
Dec 6, 05:00 UTC Completed - The scheduled maintenance has been completed. Dec 6, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 3, 20:25 UTC Scheduled - On Saturday, December 6th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance…
Nov 22, 05:00 UTC Completed - The scheduled maintenance has been completed. Nov 22, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 05:10 UTC Update - We will be undergoing scheduled maintenance during this time. Nov 20, 05:08 UTC Scheduled - On Saturday, November 22th, 2025, between 3:00 am to 5:00 am UTC, users may experience…
Nov 18, 17:00 UTC Resolved - Resolved - We have fully resolved an incident related to a product permissions bug that briefly impacted some of our customers between November 18 and November 19. This issue was contained entirely within customer domains and did not expose any data externally.
Nov 18, 11:30 UTC Resolved - Asana's MCP server experienced partial unavailability for three hours due to an upstream provider outage. No data loss or security issues occurred during this outage.This resulted in an increased rate of errors from 3:20 - 5:00 AM PT and some failed requests from 5:04 - 6:26 AM PT. The service fully recovered after the upstream provider resolved the issue.
Nov 7, 22:08 UTC Resolved - The incident is now resolved. Nov 7, 22:03 UTC Update - We are continuing to monitor for any further issues. Nov 7, 21:59 UTC Update - We are continuing to monitor for any further issues. Nov 7, 21:56 UTC Monitoring - Functionality to the Asana webapp is now restored. We are still experiencing errors in the API, and are working to resolve them. Nov 7, 21:39 UTC Update -…
Oct 31, 17:18 UTC Resolved - This incident has been resolved. During the incident, users in EU experienced slow application performance, and automations, webhooks, and background actions were delayed. Oct 31, 17:05 UTC Monitoring - We have identified the source of load and addressed it, and are monitoring recovery. Oct 31, 16:28 UTC Identified - We’re currently experiencing increased system load.…
Oct 20, 20:34 UTC Resolved - Asana is now fully operational, and all services are performing normally. API traffic and client access have been fully restored, and we’re no longer seeing elevated error rates or latency.This incident was related to an earlier AWS service disruption. We’ll continue to monitor performance closely, but Asana is back to normal. Oct 20, 19:54 UTC Monitoring - Asana is fu…
Oct 20, 10:23 UTC Resolved - This incident has been resolved; error rates and latency have gone down and we've caught up on existing traffic. We will publish a postmortem here within 72 hours. Oct 20, 10:08 UTC Update - The root cause has been fixed, and we are monitoring recovery; we still see somehow degraded performance in the US region, and are adjusting configuration to address this. Oct 20,…
Oct 13, 16:33 UTC Resolved - From 15:44 - 16:33 UTC, Asana users may have seen stale data in the web app. In some cases, users may have experienced crashes and failed API requests.
Oct 2, 12:00 UTC Resolved - One of our infrastructure services that we use to run the customer provided script was failing to start up for some workspaces. This was an unintended consequence of us rolling out improved security controls. We've mitigated this by deploying a previously working version for the service and will continue to investigate why this happened.
Aug 18, 02:43 UTC Resolved - Automations and background actions are back to normal operations for all Asana users and customers. Aug 18, 01:41 UTC Monitoring - The root cause of automation delay has been addressed, and controls are in place for automations and background actions to catch up on overdue work. Our engineers are monitoring metrics for recovery, and we expect Asana to return to full fu…
Jul 25, 01:15 UTC Resolved - On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed. No tasks or messages were created via email during that time.
Jun 25, 12:35 UTC Resolved - All system appear to have recovered, with recovery starting around 12:14 UTC. We will publish a postmortem within 72 hours. Jun 25, 12:30 UTC Update - We are continuing to monitor for any further issues. Jun 25, 12:25 UTC Monitoring - We have identified an issue causing errors starting around 11:50 UTC, and have reverted the change which caused this. We are monitoring…
Jun 17, 16:51 UTC Resolved - Asana's MCP server is now operational. Jun 16, 23:54 UTC Update - We anticipate the MCP server will be back online by June 17, 17:00 UTC. We'll provide another update at that time or when the server is redeployed. Thank you for your patience as we work through this issue. Jun 16, 20:45 UTC Update - We identified a bug affecting our Model Context Protocol (MCP) server.…