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Increased queues on Linux machines
Aug 7, 14:00 UTC Resolved - This incident has been resolved. Aug 7, 13:02 UTC Investigating - We are experiencing increased build queues on our Linux machines, we are currently investigating the issue.
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Public VNC access is temporarily disabled on remote access builds and RDE sessions
Jul 30, 15:40 UTC Identified - A macOS Screen Sharing (VNC) vulnerability, CVE-2026-43760, has been announced. To protect your machines, we’ve disabled internet-facing access to VNC. SSH is unaffected and remains fully available.We have no evidence that any customer machine was accessed as a result of this vulnerability. This is a proactive measure to reduce exposure.You can connect to the VNC ser…
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Elevated error rates on Bitrise Website
Jul 17, 00:13 UTC Resolved - This incident has been resolved. Jul 17, 00:04 UTC Monitoring - Error rates are decreasing. We're continuing to monitor closely to confirm full recovery before resolving this incident. Jul 16, 23:24 UTC Identified - We're experiencing elevated error rates across the Bitrise website. This is caused by an ongoing GitHub incident that is disrupting a critical part of our…
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Website high error rate due to database migration issue
Jul 16, 14:51 UTC Resolved - We experienced a brief period of high error rates on our website. The issue was caused by a database migration timing issue and was resolved after a rollback.
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ORD data center network outage
Jul 15, 18:13 UTC Resolved - This incident has been resolved. We experienced a network outage in our ORD data center caused by dropped packets between nodes, which led to failed health checks and a cluster-wide disruption. The outage was mitigated on July 14, and we've since applied network configuration changes across all our data centers to address the underlying cause and prevent recurrence. We…
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Slow or hanging builds during clone and dependency resolution
Jul 15, 18:10 UTC Resolved - This incident has been resolved. Some builds may still experience slower clone operations from GitHub due to performance degradation affecting Git operations in some of our datacenters. As a workaround, use Bitrise key-based caching for SPM dependencies so builds do not re-resolve them over the slow path. Add Restore SPM Cache (restore-spm-cache@3) before your dependen…
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Degraded Build Cache in IAD datacenter
Jul 13, 10:49 UTC Resolved - This incident has been resolved. Jul 13, 09:08 UTC Investigating - We are investigating degraded performance affecting Build Cache in our IAD datacenter. Builds relying on cache may experience slower performance or cache misses.
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Scheduled maintenance on M4 Pro, M2 Pro and Linux infrastructure
Jul 13, 04:00 UTC Completed - The scheduled maintenance has been completed. Jul 10, 21:45 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 10, 13:27 UTC Scheduled - From 21:45 UTC Friday, 10 July, until 04:00 UTC Monday, 13 July, Bitrise will perform general maintenance on our infrastructure. This will reduce the M4 Pro, M2 Pro and Linux c…
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Elevated error rates for the Bitrise Workflow Editor
Jul 10, 19:50 UTC Resolved - This incident has been resolved. Jul 10, 18:37 UTC Monitoring - The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as needed. Jul 10, 17:49 UTC In…
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Scheduled maintenance on M4Pro, M2 Pro and Linux infrastructure
Jul 10, 05:00 UTC Completed - The scheduled maintenance has been completed. Jul 10, 04:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 22, 09:26 UTC Scheduled - From 23:45 UTC Friday, 10 July, until 04:00 UTC Monday, 13 July, Bitrise will perform general maintenance on our infrastructure. This will reduce the M4 Pro, M2 Pro and Linux c…
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Elevated errors with Bitrise Build Pipeline
Jul 9, 12:12 UTC Resolved - This incident has been resolved. Jul 9, 09:29 UTC Monitoring - We mitigated this incident and are currently monitoring our systems.Services:Build PipelinesScope:[All users]Severity:[SEV-1]What we’re doingOur Engineering teams released a fix to mitigate this incident and are now actively monitoring our systems.When will the next update be available?You can expect a statu…
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Linux machines on hold
Jul 9, 07:57 UTC Resolved - This incident has been resolved. Jul 8, 13:54 UTC Investigating - We are experiencing a delay in starting builds on Linux machines, we are investigating the issue.
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Intermittent DNS failures
Jul 8, 21:30 UTC Resolved - This incident has been resolved. Jul 8, 21:01 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 8, 20:21 UTC Update - We are continuing to investigate this issue. Jul 8, 20:19 UTC Investigating - A subset of Bitrise builds are experiencing intermittent DNS failures. Scope:[A subset of users]Severity:[SEV-1]What we’re doing?Our Engineerin…
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Experiencing networking connectivity issues in our IAD datacenter
Jul 7, 15:09 UTC Resolved - This incident has been resolved. Jul 7, 15:06 UTC Identified - In our IAD datacenter, we are experiencing networking connectivity issues. Services:[IAD datacenter]Scope:[some users]Severity:[SEV-2]What we’re doing?Our Engineering teams are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe.When…
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Potential issues withGradle init script compile
Jun 27, 08:25 UTC Resolved - This incident has been resolved. Jun 26, 19:40 UTC Identified - The issue has been identified, and we are working on a fix.In the meantime, adding a previous version of bitrise-step-activate-gradle-remote-cache pinned to version 2.20.13 functions as a workaround.
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503 error in Firebase Virtual Device Testing for Android step
Jun 26, 06:14 UTC Resolved - We improved the handling of transient Firebase errors, Virtual Device Steps are back to normal. Jun 25, 10:28 UTC Investigating - We are seeing elevated error rates in Virtual Device Testing steps, resulting from the Google Cloud Tool Results API being intermittently unavailable. We are monitoring the situation.
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Build logs containing malformed sections instead of the usual structured data
Jun 23, 09:00 UTC Resolved - We have observed some malformed data appearing in build logs, we have quickly issues a fix and this has been resolved.
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Long waiting times on M4 Pro Machines
Jun 17, 16:29 UTC Resolved - This incident has been resolved. Jun 17, 15:34 UTC Investigating - We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up.Services:Build start times and queue wait times; build execution itself remains normal once a worker is allocated.Scope:…
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Builds Failing
Jun 11, 20:39 UTC Resolved - This incident has been resolved. Jun 11, 20:38 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 11, 20:26 UTC Investigating - Gradle builds in the ORD data center are experiencing failures with dependency resolution. Some users may experience build failuresServices:Gradle Repository ManagerScope:All builds in the ORD data centerSeverit…
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Issues with Data Center Connectivity
Jun 11, 18:46 UTC Resolved - This incident has been resolved. Jun 11, 16:50 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 11, 16:50 UTC Investigating - We are currently investigating an incident causing to be unavailable.Services:Data Center ConnectivitySeverity:SEV-1What we’re doing?Our Engineering teams are actively investigating this issue. We’re checking re…
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Artifact upload failures in Store Releases
Jun 3, 08:52 UTC Resolved - This incident has been resolved. May 28, 15:01 UTC Update - We are continuing to investigate this issue. May 28, 15:00 UTC Investigating - We are currently investigating an issue affecting artifact uploads in Release Management Store Releases. Most uploads are failing because valid requests to the Google Play AndroidPublisher API are incorrectly being marked as expired.
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Elevated error rate with Android builds
May 1, 21:50 UTC Resolved - This incident is now resolved, and impacted services are now operating.Our teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future.Thank you for your patience and understanding. If…
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Elevated error rates for Android builds
Apr 29, 20:24 UTC Resolved - On April 28, 2026, rate limiting by Maven Central began causing 429 errors for Bitrise-hosted CI jobs attempting to download dependencies. We responded by enabling a proxy layer to mirror Maven packages within Bitrise in order to reduce load on Maven Central. The proxy service is working as intended, and the vast majority of dependency downloads over the previous 1.5 d…
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Elevated error rates for Android builds
Apr 28, 22:14 UTC Resolved - This incident is now resolved and impacted services are now operating without issues.Our teams identified the root cause, released a fix and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future.Thank you for your patience and und…
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Elevated error rates on build details page
Apr 28, 17:27 UTC Resolved - This incident has been resolved. Apr 28, 12:29 UTC Monitoring - We mitigated this incident and are currently monitoring our systems to resolve HTTP errors, intermittent page load failures, or timeouts when accessing the site.Services:Build details pages on app.bitrise.io are failing to load.Scope:Subset of usersSeverity:SEV-1What we’re doingOur Engineering teams releas…
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Experiencing issues with billing cycle refreshing credits/builds for certain Bitrise plans
Apr 20, 19:45 UTC Resolved - This incident has been resolved. Apr 20, 16:37 UTC Identified - The issue has been identified and a fix is being implemented. Apr 20, 16:37 UTC Investigating - We are currently investigating a service disruption affecting account, team, and billing features on the Bitrise website. Users may observe their credits/build not being refreshed at the start of their billing c…
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Elevated Queue Times on Linux Machines
Apr 15, 20:54 UTC Resolved - This incident is now resolved, and impacted services are now operating without issues.Our teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future.Thank you for your patience and u…
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Scheduled maintenance on Bitrise
Mar 21, 16:00 UTC Completed - The scheduled maintenance has been completed. Mar 21, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 2, 03:55 UTC Scheduled - We will be performing scheduled maintenance to improve platform performance and reliability. During the maintenance window, you may experience intermittent downtime or degraded…
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Elevated Queue Times on Linux Machines
Mar 19, 22:43 UTC Resolved - This incident has been resolved. Mar 19, 18:37 UTC Identified - The issue has been identified and a fix is being implemented. Mar 19, 16:52 UTC Investigating - We are currently investigating this issue.
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Build Issues
Mar 9, 15:41 UTC Resolved - This incident has been resolved. Mar 9, 12:31 UTC Monitoring - Google has applied a workaround, and error rates are decreasing. Operations are returning to normal. Mar 9, 12:27 UTC Identified - We managed to attribute the high error rate to an incident affecting Google Kubernetes Engine. Mar 9, 12:21 UTC Investigating - We have noticed build related issues with our web…