THIS IS A SCHEDULED EVENT Oct 6, 12:00 - 14:00 UTC Oct 1, 10:43 UTC Scheduled - We will be performing scheduled maintenance on our Magic Containers platform. The maintenance window will last 2 hours, during which provisioning new applications with Anycast endpoints will be briefly unavailable for about 30 minutes.All pre-existing applications (whether running or stopped) will remain completely una…
Sep 29, 13:00 UTC Completed - The scheduled maintenance has been completed. Sep 29, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 22, 14:56 UTC Scheduled - We will be conducting necessary API maintenance on Tuesday, September 29th, between 12:00 UTC and 13:00 UTC.While the maintenance window spans one hour, active disruption to th…
Sep 25, 17:15 UTC Resolved - A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again. Sep 25, 14:49 UTC Investigating - We are currently investigating degraded optimizer processing, causing increased latency in serving assets on…
Sep 22, 14:07 UTC Resolved - Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal. Sep 22, 13:37 UTC Investigating - We are currently investigating intermittent timeouts with Bunny dashboard access (Login) and API responses within Poland
Sep 21, 22:53 UTC Resolved - This incident has been resolved. Sep 21, 21:42 UTC Monitoring - The synchronization delays have been resolved, and normal operations have been restored.We will continue monitoring the service to ensure everything remains stable. Sep 21, 19:34 UTC Investigating - We are currently investigating an issue causing synchronization delays across our CDN.Our team is actively w…
Sep 21, 09:17 UTC Resolved - Video encoding delays have now been fully resolved. Sep 19, 12:00 UTC Monitoring - We have noted improvement in transcoding process delays, and are monitoring the situation. Sep 17, 20:31 UTC Identified - We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.
Sep 11, 13:00 UTC Completed - The scheduled maintenance has been completed. Sep 11, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 14:11 UTC Scheduled - We will performing upgrades to our dashboard search function. There is an expected downtime of a few minutes within the 1 hour window. No products are affected in the maintenan…
Sep 10, 10:00 UTC Completed - The scheduled maintenance has been completed. Sep 10, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 08:32 UTC Scheduled - We are upgrading a backend process during a 1-hour maintenance window, to which there will be a brief interruption on some services for a few minutes. Video playback and active…
Sep 8, 18:24 UTC Resolved - The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally. Sep 8, 17:07 UTC Monitoring - A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything con…
Sep 3, 15:38 UTC Resolved - This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future. Sep 3, 14:25 UTC Update - We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage hav…
Sep 3, 13:11 UTC Resolved - This incident has been resolved. Sep 3, 08:53 UTC Identified - We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network.This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been rerouted to minimize the impact.
Sep 2, 15:51 UTC Resolved - A wider network incident in Los Angeles impacted Bunny Services hosted in the region. Affected network providers have mitigated the incident and all impacted services have remained stable since then. Sep 2, 14:38 UTC Investigating - We're investigating reports of widespread network issues in Los Angeles that seem to be impacting our services as well. We are working with…
Aug 25, 22:31 UTC Resolved - After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally. Aug 25, 16:06 UTC Monitoring - The issue has been resolved and the affected services have been restored.Our Engineering team will continue monitoring the platform to ensure everything remains stable. Aug 25, 16:01 UTC Update - Our Engi…
Aug 24, 22:00 UTC Completed - The scheduled maintenance has been completed. Aug 24, 18:12 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug 24, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 21, 12:19 UTC Scheduled - We will be performing a maintenance to replace a faulty hardware pa…
Aug 18, 04:29 UTC Resolved - This incident has been resolved. Aug 18, 04:09 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 18, 02:28 UTC Investigating - We are currently investigating elevated error rates on the Storage API in our London, UK region.Some API operations may be affected as a result.
Aug 11, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 11, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:11 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Aug 10, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 10, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:10 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Aug 7, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 7, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:09 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 6, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 6, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:19 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 5, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 5, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:08 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 4, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 4, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:18 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 3, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 3, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:07 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Jul 31, 07:00 UTC Completed - The scheduled maintenance has been completed. Jul 31, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:17 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 30, 19:00 UTC Completed - The scheduled maintenance has been completed. Jul 30, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:06 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 29, 07:00 UTC Completed - The scheduled maintenance has been completed. Jul 29, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:05 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 28, 19:00 UTC Completed - The scheduled maintenance has been completed. Jul 28, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:02 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 27, 07:00 UTC Completed - The scheduled maintenance has been completed. Jul 27, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 13:56 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 23, 09:02 UTC Resolved - We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team. Jul 23, 08:33 UTC Investigating - We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact ex…
Jul 17, 11:11 UTC Resolved - The login issue has now been resolved following a fix deployed by our Frontend team. Jul 17, 10:57 UTC Investigating - We are currently investigating an issue where users are unable to log in to the Bunny.net dashboard. Services themselves are not disrupted.
Jul 1, 09:53 UTC Resolved - We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team. Jul 1, 09:45 UTC Investigating - We are currently investigating a Storage API incident on our German nodes. API Upload/List/Deletions may be affected as a result.