Aug 6, 19:54 UTC Resolved - The Usage API issue has been resolved. Data has been loaded for yesterday, 8/5/2026. We appreciate your patience. Aug 6, 19:33 UTC Monitoring - A fix is in place and is being monitored. Thanks for your patience. Aug 6, 15:06 UTC Identified - The issue has been identified and a fix is in progress. Aug 6, 13:06 UTC Investigating - Usage API data is delayed for 8/5/2026. A…
Aug 6, 15:24 UTC Completed - Our new support portal is up and operational, please reach out with any issues or questions via the messenger on support.circleci.com or via email at support@circleci.com.Thank you for your patience throughout this maintenance period. Aug 6, 15:06 UTC Verifying - We have completed our transition to the new support portal and are now monitoring our systems. If you canno…
Aug 5, 21:01 UTC Resolved - The upstream issue has been resolved, and the insights data from the last 24 hours has caught up. Thank you for your patience. Aug 5, 18:25 UTC Identified - We have identified the issue, and are working with our upstream provider to resolve it now. Aug 5, 17:46 UTC Update - We are continuing to investigate and will update as we know more. Aug 5, 16:58 UTC Investigating…
Aug 4, 23:40 UTC Resolved - Queue times for Android and Windows jobs have reduced significantly over the last hour. You may still notice brief, isolated queuing at times, but this is no longer at incident-level impact. This was related to capacity constraints with a third-party infrastructure provider. We thank you for your patience while we monitored the situation. If you have any issues, please…
Jul 24, 17:41 UTC Resolved - The issue impacting customers who use GitHub as their VCS while GitHub was undergoing a service degradation (https://www.githubstatus.com/incidents/yjysg0xrl67m) has now been resolved. GitHub has resolved the underlying issue and the affected functionality has returned to normal. We thank you for your patience. Jul 24, 16:35 UTC Identified - GitHub is currently experie…
Jul 23, 02:05 UTC Resolved - Between 19:24 UTC on 22 July and 01:50 UTC on 23 July, customers using the gen3 preview machine (Linux VM) resource classes experienced delays and, in some cases, jobs failing to start. We have removed the gen3 resource classes while we address stability issues affecting them. Unfortunately, workflows that we were unable to provision compute capacity for during this pe…
Jul 22, 06:27 UTC Resolved - Between 03:18 UTC and 06:04 UTC on July 22, 2026, a subset of customers were unable to access app.circleci.com. The issue has been resolved and access has returned to normal. We thank you for your patience while our team worked on implementing a fix. Jul 22, 06:13 UTC Monitoring - A subset of customers may have experienced errors loading app.circleci.com starting at 03…
Jul 20, 01:45 UTC Resolved - GitHub API error rates have recovered to normal levels.During the incident, some customers may have seen pipelines fail to start or not receive status updates. Some pipelines may be stuck in a running state.* You should re-push commits or use the UI to manually trigger pipelines that didn't start.* Pipelines in a stuck running state should be canceled and rerun.If you…
Jul 17, 00:26 UTC Resolved - An incident affecting GitHub's API caused CircleCI customers to experience errors loading the web app and signing in, along with pipelines and scheduled workflows failing to start or running late. GitHub has resolved the underlying incident (https://www.githubstatus.com/) and all affected functionality has returned to normal.Customers whose jobs or pipelines failed may…
Jul 15, 00:32 UTC Resolved - On July 13 between 15:30 UTC and 22:40 UTC, we experienced delays starting jobs on Docker (Gen 2) resource classes due to capacity constraints from our cloud provider. The same issue recurred on July 14 between 15:45 UTC and 22:50 UTC.Delays reached up to 25 minutes on July 13 and up to 24 minutes on July 14. The medium+ and 2 X-large+ resource classes saw the longest…
Jul 14, 23:18 UTC Resolved - We continue to see significant VCS fetch time recovery over the last couple of hours. We're going to resolve this incident, and our engineering team will continue to monitor closely. We greatly appreciate your patience as we worked through this with our Mac infrastructure provider. Please reach out to our Support team if you have any issues. Jul 14, 22:15 UTC Monitorin…
Jul 14, 05:15 UTC Resolved - The issue where customers logging in with a Bitbucket-linked identity experienced login errors, and some customers experienced workflows that failed to start or did not update, has been resolved. What you may still experience and need to do- If you use Bitbucket as your login method, please log out and reauthenticate the CircleCI Bitbucket integration on your account.-…
Jul 13, 19:40 UTC Resolved - We've confirmed the fix with our infrastructure provider and successful tests on our end. If customers continue to see any failed runs, please run again for a successful connection and reach out to Support if any further issues. Jul 13, 19:29 UTC Monitoring - Our Mac infrastructure provider has implemented a fix, we're starting to see recovery. We're monitoring and we'…
Jul 10, 05:03 UTC Completed - We have completed the kernel upgrades across all of the infrastructure used to run Docker jobs. Our monitoring shows Docker job execution is working as normal.During the maintenance, a small number of running jobs were canceled as machines were upgraded. These jobs will have an "Infrastructure Fail" status in the CircleCI UI. You can rerun Infrastructure Fail jobs fro…
Jul 2, 16:44 UTC Resolved - Pipelines and UI access have fully recovered.Please contact customer support if you have issues running builds.This incident has been resolved. Jul 2, 16:29 UTC Update - Pipelines are continuing to run as normal.We will continue monitoring for recovery. Jul 2, 16:24 UTC Monitoring - We have identified a source of increased system load which caused failures processing AP…
Jun 29, 16:58 UTC Resolved - This incident has been resolved. Jun 29, 16:44 UTC Monitoring - Error rates viewing orgs are recovering. We will continue to monitor to verify the fix resolves the issues. Jun 29, 15:54 UTC Identified - We have identified the cause of errors accessing orgs. We are implementing a fix, and will monitor for recovery as the change rolls out. Jun 29, 12:16 UTC Update - We a…
Jun 26, 15:00 UTC Resolved - We observed a surge in demand for Xcode 26.6 and have since mitigated the incident by increasing the available capacity for that Xcode version. Customers may have seen jobs queueing for ~10-15 mins.
Jun 25, 23:03 UTC Resolved - This incident has been resolved. Jun 25, 22:44 UTC Investigating - Customers using the Usage API may not be able to access the API. Our team is investigating.
Jun 25, 03:06 UTC Resolved - We are concluding this incident based on a confirmed fix with our infrastructure provider and successful tests. For any customers seeing failed runs, please run again for a successful connection. Jun 25, 02:58 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 25, 02:54 UTC Investigating - Due to continued reports of intermittent failure…
Jun 23, 19:58 UTC Resolved - The issue where customers running Docker jobs experienced significant delays, with jobs stuck in a "preparing environment" state, has now been resolved. We thank you for your patience while our team worked on implementing a fix. Jun 23, 19:29 UTC Monitoring - What's happeningOur engineers have deployed a fix and we are observing the job backlog clearing. Docker jobs ar…
Jun 13, 19:00 UTC Completed - The scheduled maintenance has been completed. Jun 13, 17:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 12, 16:43 UTC Scheduled - Atlassian Bitbucket has a scheduled maintenance window on June 13 from 17:00–19:00 UTC. Customers using Bitbucket-connected pipelines may experience disruptions during this win…
Jun 12, 00:18 UTC Resolved - Customers using Bitbucket as their VCS provider or as their login provider experienced errors when interacting with Bitbucket repositories and authenticating to CircleCI. This was caused by an incident with Atlassian Bitbucket's OAuth service, which has now been resolved and all affected functionality has returned to normal. Jun 12, 00:10 UTC Monitoring - What's happen…
Jun 10, 23:07 UTC Resolved - This incident has been resolved. Jun 10, 22:56 UTC Monitoring - The fix has been rolled out and we are monitoring for recovery. Jun 10, 22:55 UTC Identified - We have identified the cause of the failure and are rolling out a change. Jun 10, 22:39 UTC Investigating - We are investigating reports of orb publishing failing.
Jun 10, 16:41 UTC Resolved - This incident has been resolved. Jun 10, 16:32 UTC Monitoring - We are seeing signs of recovery from the GitHub API. Jun 10, 16:30 UTC Update - We are continuing to investigate this issue. Jun 10, 16:30 UTC Investigating - Some users may have seen delays or missing commit statuses on GitHub PRs due to an ongoing GitHub API incident.We are continuing to process builds a…
Jun 9, 18:43 UTC Resolved - Between 13:29 UTC and 18:20 UTC on June 9, 2026, some customers experienced 500 errors when making requests to the pipeline values and workflow API endpoints, as well as errors in the UI. Jobs running were not impacted during this window. The issue has been resolved and all affected functionality has returned to normal. We thank you for your patience while our team work…
Jun 7, 04:44 UTC Resolved - This issue has been resolved and macOS jobs across all resource classes are starting normally again. Customers whose jobs failed to start during this window may rerun them. We thank you for your patience while our team worked on implementing a fix. Jun 7, 04:20 UTC Identified - We have identified an issue causing macOS jobs to fail to start and are working to restore se…
Jun 4, 01:00 UTC Completed - The scheduled maintenance has been completed. Jun 4, 00:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 1, 15:37 UTC Scheduled - Machine Job Infrastructure will be undergoing scheduled maintenance on Thursday, June 4th from 12:30 AM to 1:00 AM UTC. While we do not anticipate disruption, customers utilizing…
Jun 2, 13:11 UTC Resolved - This incident has been resolved. Jun 2, 13:06 UTC Monitoring - We identified the issue and have deployed a fix and are now monitoring. Jun 2, 12:52 UTC Investigating - We are noticing an increase in errors when pulling Docker images. We are investigating.
Jun 1, 15:00 UTC Completed - The scheduled maintenance has been completed. Jun 1, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 28, 20:05 UTC Scheduled - Machine Job Infrastructure will be undergoing scheduled maintenance on Monday, June 1st from 2:00 PM to 3:00 PM UTC. While we do not anticipate disruption, customers utilizing Li…
Jun 1, 03:26 UTC Resolved - All Mac jobs are running successfully.Our infrastructure provider has confirmed that the DDoS attack has been mitigated and that services have been restored.Thank you for your patience during this incident. Jun 1, 02:05 UTC Update - Mac jobs are running successfully, and we are continuing to monitor the performance of our Mac fleet.Thank you for your patience. Jun 1, 01…