Oct 1, 07:51 UTC Resolved - On 01st Oct 2026, between 01:00 UTC and 07:25 UTC, users may have seen missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected. We have now implemented a fix and and services have been restored to normal operation for affected customers. The impact to support tickets with missing SLA component and delayed notificatio…
Sep 24, 15:53 UTC Resolved - On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers. Sep 24, 14:58 UTC Monitoring - Mitigations have been deployed and we are seeing positive signs…
Sep 24, 11:46 UTC Resolved - On Sept 24th, 2026, between 07:28 to 08:08 UTC, some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues.The issue has now been resolved and the service is operating normally for all customers. Sep 24, 10:34 UTC Update - We are continuing to closely monitor the situation to ensure full stability across Jira. Recovery si…
Sep 11, 08:37 UTC Resolved - On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards.The issue has now been resolved, and all services are operating normally. Sep 11, 08:06 UTC Monitoring - A mitigation has been deployed, and we are observing recovery across…
Sep 3, 17:02 UTC Resolved - On September 3, 2026, JIRA experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. Sep 3, 16:35 UTC Monitoring - Our teams have taken mitigation steps to reduce the impact and recovery among affected customers began at 16:15 UTC. We continue to investiga…
Sep 1, 21:35 UTC Resolved - On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers. Sep 1, 21:24 UTC Monitoring - The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will cont…
Sep 1, 11:44 UTC Resolved - On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers. Sep 1, 10:11 UTC Monitoring - We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of…
Sep 1, 05:18 UTC Resolved - We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved.For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services. Sep 1, 00:47 UTC Monitoring - Jira Incoming Emails a…
Aug 27, 05:16 UTC Resolved - On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.A public postmortem for this incident will be made available on this page when our full investi…
Aug 25, 14:33 UTC Resolved - On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications.The issue has now been resolved, and the service is operating normally for all customers. Aug 25, 13:01 UTC Monitoring - Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary ac…
Aug 24, 23:15 UTC Resolved - On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally.There may be older notifications that are being processed, and we expect them to be completed in nex…
Aug 7, 12:52 UTC Resolved - On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues.The issue has now been resolved and the service is operating normally for all the customers. Aug 7, 12:22 UTC Monitoring - Some customers experienced issues accessing affected services in the Central European region.We have been able…
Aug 7, 01:46 UTC Resolved - On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers. Aug 7, 01:39 UTC Monitoring - The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers.…
Jul 22, 00:56 UTC Resolved - Our team has been able to validate that all rule executions are performing normally and this issue is now resolved. Jul 21, 04:53 UTC Identified - The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that t…
Jul 20, 17:23 UTC Resolved - On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Jul 20, 16:58 UTC Identified - We have identified the likely cause of the issue, and our teams are diligently working on a mitigation.…
Jul 6, 18:52 UTC Resolved - On July 6, 2026, some users in Europe regions may have experienced performance degradation with Automation for JIRA. The issue has now been resolved, and the service is operating normally for all affected customers.If you believe the issue continues to persist, please contact our Support team for further assistance and troubleshooting. Jul 6, 18:41 UTC Monitoring - The…
Jul 6, 13:04 UTC Resolved - On July 6th 2026, between 06:51 UTC to 09:39 UTC some users may have experienced issues related Automation, and between 08:10 UTC to 11:50 UTC some users may have experienced issues related to user-search, user-picker and assets in the EU-Region.The issues have now been resolved and the services are operating normally for all the customers. Jul 6, 12:25 UTC Monitoring -…
Jun 26, 05:13 UTC Resolved - Our team has proactively reached out to all impacted organizations providing the below instructions to re-authorize their Microsoft mail server. If you are still experiencing this issue, please attempt to complete the re-authorization as advised below.If further issues still occur that you believe to be related to this incident, please reach out to Atlassian support fo…
Jun 10, 06:31 UTC Resolved - We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected.We apologize for any inconvenience that this issue may have caused. Jun 10, 06:14 UTC Monitoring - Our team has now determined that performance has returned to expected levels for those impacted by this incident.Additional products that ar…
Jun 9, 18:28 UTC Resolved - The issue has now been resolved, and the service is operating normally for all affected customers. Jun 9, 10:36 UTC Monitoring - Our team has been able to apply the fix and mitigate the issue. The services have been restored to normal operations.We will continue to actively monitor over the next 8 hours to confirm stability. Jun 9, 10:21 UTC Update - Our team has now id…
Jun 8, 02:56 UTC Resolved - On June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. We have implemented a fix and services have been restored to normal operation. We continue to monitor the situation closely. Jun 8, 02:36 UTC Identified - We have identified a…
Jun 7, 00:13 UTC Resolved - The issues relating to viewing and creating work items in Jira should now be fully resolved. Jun 7, 00:07 UTC Monitoring - A fix has been implemented for the issues some customers have been experiencing with creating and viewing work items in Jira. We are now monitoring for this recovery and will update shortly with further confirmation. Jun 6, 23:21 UTC Investigating -…
Jun 2, 16:51 UTC Resolved - On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours. Jun 2, 15:32 UTC Investigating -…
Jun 1, 13:23 UTC Resolved - This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence.If you continue to experience issues, please contact Atlassian Support.We apologise for the disruption and thank you for your patience. Jun 1, 09:07 UTC Monitoring -…
May 20, 14:14 UTC Resolved - The root cause has been identified and a fix has been applied.Full service restoration has been completed. May 20, 12:06 UTC Identified - Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.The impact is limited to new deployments with F…
May 14, 06:48 UTC Resolved - All products and services impacted by this incident should now be fully recovered, and this incident is resolved. May 14, 06:41 UTC Update - We are approaching full system recovery at this time, and are performing final confirmations that services are restored. May 14, 06:40 UTC Update - We are now able to see recovery for all impacted products, and users should be abl…
May 13, 09:59 UTC Resolved - We appreciate your patience during this incident. Our services are now fully operational and all delayed automation events have been processed. May 13, 08:42 UTC Update - Our teams are actively processing events that were delayed during this incident. We will provide a further update once all delayed events have been processed. May 13, 07:42 UTC Update - While new auto…
May 8, 19:45 UTC Resolved - On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers. May 8, 11:12 UTC Update - Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making go…
May 6, 06:39 UTC Resolved - The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers. May 6, 04:16 UTC Identified - Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if…
May 2, 02:48 UTC Resolved - The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue. We will provide more details once we identify the root cause May 2, 02:00 UTC Update - We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting…