LaunchDarkly Status updates

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LaunchDarkly Status Status 1d ago

Delays in Guarded Rollouts, Progressive Rollouts, Release Pipelines, and Experimentation

Oct 3, 02:06 PDT Resolved - This incident has been resolved. Oct 3, 01:51 PDT Monitoring - The backlog of delayed changes has been fully processed as of 1:45 AM PT on October 3. All changes that were delayed during the incident have been applied. No data was lost. We are continuing to monitor. Oct 3, 00:29 PDT Identified - Some automatic changes in LaunchDarkly are being applied later than expecte…

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LaunchDarkly Status Status 1d ago

Elevated error rates in the LaunchDarkly application

Oct 3, 02:05 PDT Resolved - This incident has been resolved. Oct 2, 18:26 PDT Monitoring - Monitoring. We've applied a fix and error rates have returned to normal, including custom role listing, search, and assignment. We're continuing to monitor while we complete recovery work. Oct 2, 10:29 PDT Update - Identified. We've identified the cause of the elevated error rates and are working on a fix. C…

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LaunchDarkly Status Status 1mo ago

Flag delivery errors in Streaming API

Aug 26, 13:00 PDT Resolved - This incident has been resolved. Aug 26, 12:45 PDT Monitoring - Server-side streaming requests experienced elevated error rates between approximately 12:00 p.m. and 12:12 p.m. PDT, and some SDKs establishing new streaming connections may have been unable to connect. Polling request error rates remained below 1% throughout the incident.No customer data was lost or compr…

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LaunchDarkly Status Status 1mo ago

Email delivery failure affecting sign-up verification and notification emails

Aug 24, 06:36 PDT Resolved - Email delivery has been restored as of 2:32 PM UTC. Sign-up verification, password reset, teammate invitation, and notification emails are sending normally again.We are re-sending sign-up verification and password reset emails that failed to deliver during the incident window (August 22, 11:48 PM CDT through today). If you attempted to sign up or reset a password durin…

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LaunchDarkly Status Status 1mo ago

Flag Updates via Polling API delayed

Aug 17, 09:03 PDT Resolved - This incident has been resolved. Aug 17, 08:29 PDT Monitoring - We've identified the root cause, our CDN provider had an issue on their end which is fixed now. Monitoring for a while to make sure things stabilise. Aug 17, 03:36 PDT Investigating - We're experiencing a service degradation which can result in Flag updates via the Polling API to be delayed.

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LaunchDarkly Status Status 1mo ago

Flag Updates delayed in US Region

Aug 14, 09:47 PDT Resolved - The issue is being marked as resolved. We're seeing improved latencies and our systems have recovered. Aug 14, 09:05 PDT Monitoring - We investigated elevated error rates reported for mobile SDK flag delivery in US East. We've confirmed that flag delivery itself was not impacted. No customer action is required and we are monitoring the situation. Aug 14, 07:47 PDT Inve…

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LaunchDarkly Status Status 1mo ago

Elevated errors on server-side SDK streaming connections

Aug 7, 13:15 PDT Resolved - SDKs restored to operational Aug 7, 13:12 PDT Update - We are continuing to investigate this issue. Aug 7, 12:56 PDT Update - We released several mitigations and we're noticing that error rates are dropping. We'll continue to monitor the situation. Aug 7, 12:29 PDT Investigating - We are investigating elevated HTTP 500 errors affecting some server-side SDKstreaming conn…

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LaunchDarkly Status Status 2mo ago

Investigating - Known Impact

Jul 31, 15:54 PDT Resolved - The issue with Observability Traces has been resolved. Missing trace data has been recovered. Jul 31, 14:58 PDT Monitoring - The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data rec…

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LaunchDarkly Status Status 2mo ago

LaunchDarkly is operational but customer action may be required

Jul 29, 11:15 PDT Resolved - This incident has been resolved. Jul 13, 11:08 PDT Update - All LaunchDarkly services are operational, though some customers need to take action to restore their connections to our Flag Delivery Network. Customers continue to successfully reestablish connections by completing the action guidance below and we continue to support customers working through the residual im…

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LaunchDarkly Status Status 2mo ago

Delay in Session Replay and Error ingest

Jul 28, 13:04 PDT Resolved - The issue with session replay and error ingest has been resolved. We've caught up on all backlogged data as of 1:01pm PT. Jul 28, 12:41 PDT Monitoring - The issue with session replay and error ingest has been identified and a fix has been implemented. We expect to catch up on all backlogged data ingest in ~15 minutes. No data has been lost. Jul 28, 12:24 PDT Identified…

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LaunchDarkly Status Status 2mo ago

Elevated API Latency and Errors (11:32–11:48 PT)

Jul 26, 11:32 PDT Resolved - Between 11:32 and 11:48 PT, customers experienced increased latency and elevated error rates on API endpoints. Latency and error rates have returned to normal, and the incident has been resolved.

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LaunchDarkly Status Status 2mo ago

Web application unavailable and flag delivery evaluations have elevated failure rate

Jul 10, 11:19 PDT Resolved - All service availability has been fully restored.Customers using server-side SDKs might need to restart their applications to re-enable the SDKs' connection to LaunchDarkly. Customers using the Relay Proxy may also need to restart their Relay Proxy; in this case, the Relay Proxy should be restarted before restarting their applications that connect to it.To determine if…

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LaunchDarkly Status Status 2mo ago

Launchdarkly UI is down and flag evaluation errors are occuring

Jul 10, 10:48 PDT Resolved - LaunchDarkly UI has recovered. We will continue to monitor Flag Delivery and event ingest here: https://status.launchdarkly.com/incidents/chywwz01ptb0. Jul 10, 10:43 PDT Update - We are continuing to work on a fix for this issue. Jul 10, 09:47 PDT Update - We are continuing to work on a fix for this issue. Jul 10, 09:26 PDT Identified - The issue has been identified an…

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LaunchDarkly Status Status 2mo ago

Frequentist experiments cannot be saved or started

Jul 8, 12:41 PDT Resolved - This incident has been resolved. Jul 8, 11:51 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 8, 11:12 PDT Identified - We have identified the issue and are working towards releasing a fix. Jul 8, 11:03 PDT Investigating - We are currently investigating an issue where experiments using frequentist analysis cannot be saved or started.

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LaunchDarkly Status Status 2mo ago

Delays in Experimentation and Guarded Rollout results

Jul 7, 08:10 PDT Resolved - Event ingestion is operating normally. Experimentation results, GuardedRollouts, and in-product data charts were delayed ~5 min between 7:13–7:53 AM PT. No data was lost. We apologize for any inconvenience.

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