R

Rapid7 Insight Status

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 6 Maintenance

Oct 4, 22:00 UTC Completed - The scheduled maintenance has been completed. Oct 4, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 6 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 5 Maintenance

Oct 4, 16:00 UTC Completed - The scheduled maintenance has been completed. Oct 4, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 5 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 4 Maintenance

Oct 4, 13:00 UTC Completed - The scheduled maintenance has been completed. Oct 4, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 4 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

SIEM Collector - Event Source Updates

Oct 1, 17:00 UTC Completed - The scheduled maintenance has been completed. Oct 1, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 16:32 UTC Scheduled - Releasing minor changes for collector-based Office365, AWS SQS, CloudTrails SQS and PortWatcher event sources. No expected impact to data collection.

R
Rapid7 Insight Status Status

Data Platform Maintenance - All regions

Sep 30, 12:00 UTC Completed - The scheduled maintenance has been completed. Sep 30, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 29, 10:38 UTC Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. The maintenance window is scheduled for 4 hours, however the individual customer impact should be signific…

R
Rapid7 Insight Status Status

Alert and Investigation Creation Delays

Sep 30, 10:45 UTC Resolved - This incident has been resolved. Sep 30, 10:02 UTC Investigating - We are investigating an issue causing delays in the generation of Alerts and Investigations in SIEM. Customers may see alerts and investigations appear later than expected. Data ingestion and log collection are not affected.Our engineering teams are actively working to identify the cause.

R
Rapid7 Insight Status Status

Data Platform Maintenance - All regions

Sep 29, 09:25 UTC Completed - The scheduled maintenance has been completed. Sep 29, 09:13 UTC Update - We will be undergoing scheduled maintenance during this time. Sep 30, 08:30 UTC Update - We will be undergoing scheduled maintenance during this time. Sep 28, 16:15 UTC Update - We will be undergoing scheduled maintenance during this time. Sep 28, 15:58 UTC Scheduled - The Rapid7 Data Platform wi…

R
Rapid7 Insight Status Status

IVM scheduled Database Maintenance

Sep 28, 11:30 UTC Completed - The scheduled maintenance has been completed. Sep 28, 08:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 24, 07:11 UTC Scheduled - We will be performing scheduled database maintenance. During this time, customers may experience limited access. During this window, users may experience brief interruptions in…

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 1 Maintenance

THIS IS A SCHEDULED EVENT Oct 7, 09:00 - 13:00 UTC Sep 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 1 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 2 Maintenance

THIS IS A SCHEDULED EVENT Oct 7, 12:00 - 16:00 UTC Sep 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 2 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 3 Maintenance

THIS IS A SCHEDULED EVENT Oct 7, 18:00 - 22:00 UTC Sep 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 3 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Command Platform - Scheduled Maintenance

Sep 24, 09:30 UTC Completed - The scheduled maintenance has been completed. Sep 24, 07:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 21, 21:29 UTC Scheduled - We will be performing essential maintenance on the Command Platform as part of ongoing efforts to strengthen our security posture and functionality.During this time, the platfo…

R
Rapid7 Insight Status Status

Data Platform Scheduled Maintenance

Sep 23, 12:00 UTC Completed - The scheduled maintenance has been completed. Sep 23, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 22, 13:43 UTC Update - We will be undergoing scheduled maintenance during this time. Sep 21, 13:30 UTC Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. The maintenance w…

R
Rapid7 Insight Status Status

IVM scheduled Database Maintenance

Sep 23, 06:00 UTC Completed - The scheduled maintenance has been completed. Sep 23, 04:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 22, 12:54 UTC Scheduled - We will be performing scheduled database maintenance. During this time, customers may experience limited access. During this window, users may experience brief interruptions in…

R
Rapid7 Insight Status Status

Data Platform Scheduled Maintenance

Sep 22, 12:00 UTC Completed - The scheduled maintenance has been completed. Sep 22, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 17, 15:29 UTC Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. The maintenance window is scheduled for 4 hours, however the individual customer impact should be signific…

R
Rapid7 Insight Status Status

Data Platform Scheduled Maintenance

Sep 21, 12:00 UTC Completed - The scheduled maintenance has been completed. Sep 21, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 17, 15:27 UTC Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. The maintenance window is scheduled for 4 hours, however the individual customer impact should be signific…

R
Rapid7 Insight Status Status

IVM scheduled Database Maintenance

Sep 21, 11:30 UTC Completed - The scheduled maintenance has been completed. Sep 21, 08:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 18, 13:41 UTC Scheduled - We will be performing scheduled database maintenance. During this time, customers may experience limited access. During this window, users may experience brief interruptions in…

R
Rapid7 Insight Status Status

Vulnerability Management - Dashboard and Reporting Degradation

Sep 20, 13:26 UTC Resolved - This incident has been resolved. Sep 20, 13:22 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 20, 11:56 UTC Identified - The issue has been identified and a fix is being implemented. Sep 20, 11:33 UTC Investigating - We are currently investigating an issue affecting Vulnerability Management - Exposure Analytics and Command Platform D…

R
Rapid7 Insight Status Status

Vulnerability Management - Dashboard and Reporting Degradation

Sep 19, 12:14 UTC Resolved - This incident has been resolved. Sep 19, 12:10 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 19, 12:08 UTC Identified - The issue has been identified and a fix is being implemented. Sep 19, 11:49 UTC Investigating - We are currently investigating an issue affecting Vulnerability Management - Dashboard and Reporting Degradation Custo…

R
Rapid7 Insight Status Status

IVM scheduled Database Maintenance

THIS IS A SCHEDULED EVENT Sep 22, 08:30 - 11:30 UTC Sep 18, 13:44 UTC Scheduled - We will be performing scheduled database maintenance. During this time, customers may experience limited access. During this window, users may experience brief interruptions in Data Processing response times and access to the UI. We appreciate your patience and understanding as we complete this work to enhance platfo…

R
Rapid7 Insight Status Status

IVM scheduled Database Maintenance

Sep 17, 07:29 UTC Completed - The scheduled maintenance has been completed. Sep 17, 04:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 12:20 UTC Scheduled - We will be performing scheduled database maintenance. During this time, customers may experience limited access. During this window, users may experience brief interruptions in…

R
Rapid7 Insight Status Status

Rapid7 Customer Portal Degradation

Sep 16, 16:31 UTC Resolved - Access to the Rapid7 Customer Support Portal has been restored and we are no longer seeing signs of impact. We will continue to monitor and would encourage you to contact your Rapid7 Account Team if you experience any further difficulty accessing the portal. Sep 16, 14:32 UTC Update - We continue to see signs of recovery and are closely monitoring our vendor's progress…

R
Rapid7 Insight Status Status

Command Platform Dashboard Degradition

Sep 16, 14:23 UTC Resolved - This incident has been resolved. Sep 16, 14:00 UTC Monitoring - Services have returned to normal. Our team will continue to monitor to ensure stability. Sep 16, 13:51 UTC Investigating - We are currently investigating a degradation with Command Platform Dashboard Experiences for Exposure Management and Detection and Response.

R
Rapid7 Insight Status Status

IVM scheduled Database Maintenance

Sep 16, 10:30 UTC Completed - The scheduled maintenance has been completed. Sep 16, 09:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 07:11 UTC Scheduled - We will be performing scheduled database maintenance. During this time, customers may experience limited access. During this window, users may experience brief interruptions in…

R
Rapid7 Insight Status Status

Data Platform Scheduled Maintenance - All Regions

Sep 9, 12:00 UTC Completed - The scheduled maintenance has been completed. Sep 9, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 3, 12:18 UTC Scheduled - The Rapid7 Data Platform will be undergoing maintenance at this time. User interfaces may be affected for a short period. The maintenance window is scheduled for 3 hours, however…

R
Rapid7 Insight Status Status

IVM scheduled Database Maintenance

Sep 8, 08:30 UTC Completed - The scheduled maintenance has been completed. Sep 8, 05:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 3, 08:17 UTC Scheduled - We will be performing scheduled database maintenance. During this time, customers may experience limited access. During this window, users may experience brief interruptions in Da…

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 6 Maintenance

Sep 6, 22:00 UTC Completed - The scheduled maintenance has been completed. Sep 6, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 6 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 5 Maintenance

Sep 6, 16:00 UTC Completed - The scheduled maintenance has been completed. Sep 6, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 5 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Hosted InsightVM - Group 4 Maintenance

Sep 6, 13:00 UTC Completed - The scheduled maintenance has been completed. Sep 6, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 25, 08:00 UTC Scheduled - We will be performing scheduled maintenance for our Hosted InsightVM - Group 4 Maintenance. During this window, services related to this component may be temporarily unavailable.

R
Rapid7 Insight Status Status

Exposure Command Degradation

Sep 3, 22:40 UTC Resolved - This incident has been resolved. Sep 3, 22:37 UTC Update - We are continuing to monitor for any further issues. Sep 3, 22:33 UTC Update - We are continuing to monitor for any further issues. Sep 3, 22:33 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 3, 22:31 UTC Identified - We are currently investigating an issue affecting Exposure…