Status: ResolvedOur team has mitigated the issue and this incident is fully resolved. All services are operational.Affected components Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Webhooks (Operational) Website (Operational) Single Email (Operational) Dashboard (Operational) SMTP (Operational) Automations (Operational) Email Events (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Webhooks (Operational)
Status: ResolvedThe backlog is gone, and all delayed contact webhooks have been delivered. Delivery latency has now recovered. The new infrastructure configurations prevent this same issue from happening again.Affected components Webhooks (Operational) Automations (Operational) Single Email (Operational) Broadcast Emails (Operational) General API (Operational) Website (Operational) Dashboard (Oper…
Status: ResolvedWe have resolved the underlying issue, and service has resumed. Domain verification has been restored, and affected verifications were re-triggered.Affected components Dashboard (Operational) General API (Operational)
Status: ResolvedWe have resolved the underlying issue, and sending test emails from resend.dev: http://resend.dev has resumed.Affected components Dashboard (Operational) Email Events (Operational) SMTP (Operational) Broadcast Emails (Operational) Website (Operational) Single Email (Operational) Batch Emails (Operational) General API (Operational) Webhooks (Operational) Automations (Operational)
Status: ResolvedBetween 20:15 and 20:16 UTC, a brief database disruption caused elevated error rates for approximately 45 seconds. During this window, requests to the Resend API, SMTP relay, and dashboard may have returned 5xx errors or timed out. The issue resolved automatically at 20:16 UTC and all services have been operating normally since. Any request that failed during this window can be saf…
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Single Email (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components SMTP (Operational) Broadcast Emails (Operational) Website (Operational) Automations (Operational) Single Email (Operational) Dashboard (Operational) Email Events (Operational) Batch Emails (Operational) General API (Operational) Webhooks (Operational)
Status: ResolvedDelivery to Microsoft has returned to normal. Thank you for your patience as we worked with them regarding this.
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Automations (Operational) Dashboard (Operational) Email Events (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Website (Operational) Single Email (Operational) SMTP (Operational) Webhooks (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Webhooks (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Automations (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Dashboard (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Single Email (Operational)
Status: ResolvedWe have resolved the underlying issue and services have been recovered.Affected components Single Email (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational)
Status: ResolvedOur team has mitigated the issue and this incident is fully resolved. All services are operational.Affected components Dashboard (Operational) Email Events (Operational) Batch Emails (Operational) General API (Operational) Automations (Operational) Single Email (Operational) SMTP (Operational) Broadcast Emails (Operational) Webhooks (Operational) Website (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Dashboard (Operational)
Status: ResolvedWe have resolved the underlying issue, and all the affected webhooks have been sent.Affected components Email Events (Operational) Webhooks (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Dashboard (Operational) Broadcast Emails (Operational) General API (Operational) Automations (Operational) Email Events (Operational) SMTP (Operational) Batch Emails (Operational) Webhooks (Operational) Website (Operational) Single Email (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components General API (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Single Email (Operational) Broadcast Emails (Operational) Batch Emails (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Webhooks (Operational) Single Email (Operational) SMTP (Operational) Batch Emails (Operational) Website (Operational) Dashboard (Operational) Email Events (Operational) Broadcast Emails (Operational) General API (Operational)
Status: CompleteWe've completed our Email Events maintenance, and they are now showing the up-to-date status.Affected components Email Events (Operational)
Status: ResolvedWe have resolved the underlying issue by reverting the unintended breaking change and service has been resumed.Affected components Email Events (Operational) SMTP (Operational) Broadcast Emails (Operational) Webhooks (Operational) Single Email (Operational) Dashboard (Operational) Batch Emails (Operational) General API (Operational) Website (Operational)
Status: ResolvedThis incident is resolved. All failed provisioning requests have been reprocessed, and custom tracking domain creation is operating normally.
Status: CompleteWe've successfully completed our maintenance, and the logs page is now behaving normally.Affected components Dashboard (Operational)
Status: ResolvedThis incident is resolved. Webhook deliveries and metrics page updates have been stable since our fix was deployed. Sending and receiving were unaffected throughout. Thanks for your patience.Affected components Email Events (Operational)
Status: ResolvedThis incident is resolved. Email events are updating in real time and have been stable since our fix was deployed. Sending and delivery were unaffected throughout. Thank you for your patience.Affected components Email Events (Operational)
Status: ResolvedThe processing backlog is fully cleared. All systems are operational.Affected components Email Events (Operational)
Status: ResolvedWe have resolved the underlying issue and service has been resumed.Affected components Batch Emails (Operational) General API (Operational) Single Email (Operational) Dashboard (Operational) Email Events (Operational) SMTP (Operational) Broadcast Emails (Operational) Webhooks (Operational) Website (Operational)
Status: ResolvedThe pending domain verifications and broadcasts are catching-up quickly. The incident should fully resolve soon.Affected components Broadcast Emails (Operational) General API (Operational) Dashboard (Operational)