Oct 2, 17:59 CEST Resolved - This incident has been resolved. Oct 2, 13:44 CEST Monitoring - Job runs can now be executed. Oct 2, 12:11 CEST Investigating - Customers can't execute jobs. Job runs will be stuck in validated status.
Oct 2, 09:57 CEST Resolved - This incident has been resolved. Sep 23, 21:51 CEST Investigating - [18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed[21:30] Performance is still sub-optimal but timeouts are mostly gone
Oct 2, 09:46 CEST Resolved - This incident has been resolved. Sep 26, 20:25 CEST Investigating - We are observing an unexpected increase in 5xx error rate. Investigations are underway.
Sep 30, 21:59 CEST Resolved - The incident has been resolved and the IP is no longer blacklisted. Sep 30, 21:47 CEST Identified - The IP address 51.159.124.109 has been blacklisted by Spamhaus.
Sep 30, 16:48 CEST Resolved - This incident has been resolved. Sep 30, 11:42 CEST Identified - Services have recovered, we are investigating, but there should not be any user facing impacts anymore. Sep 30, 11:41 CEST Update - We are continuing to investigate this issue. Sep 30, 11:35 CEST Investigating - Account API is down. Console may be unusable
Sep 30, 14:25 CEST Resolved - Backup services have been restored and are now available. Sep 30, 11:10 CEST Identified - [03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
Sep 29, 15:44 CEST Monitoring - We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation
Sep 30, 09:22 CEST Resolved - This incident has been resolved. Sep 28, 15:41 CEST Monitoring - The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring. Sep 28, 10:49 CEST Investigating - Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.
THIS IS A SCHEDULED EVENT Oct 6, 10:00 CEST - Oct 7, 17:00 CEST Sep 29, 15:33 CEST Scheduled - A maintenance operation on Kafka API, short time unavailability during this period on API. Active Kafka clusters won't be affected
Sep 29, 13:38 CEST Resolved - This incident has been resolved. Sep 29, 09:49 CEST Update - We are continuing to investigate this issue. Sep 29, 09:41 CEST Investigating - The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable.At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more i…
Sep 29, 10:48 CEST Resolved - A network offload of traffic caused some transient issues, the offload was stopped in order to recover all services. Sep 29, 10:29 CEST Investigating - Instabilities when contacting Scaleway APIs
Sep 28, 15:48 CEST Resolved - This incident has been resolved. Sep 25, 15:45 CEST Identified - Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.
Sep 28, 15:47 CEST Resolved - This incident has been resolved. Sep 2, 15:58 CEST Update - We are continuing to monitor for any further issues. Sep 2, 15:44 CEST Monitoring - Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolv…
Sep 28, 15:46 CEST Resolved - This incident has been resolved. Aug 30, 12:06 CEST Identified - Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
Sep 28, 15:45 CEST Resolved - This incident has been resolved. Aug 20, 18:06 CEST Monitoring - Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
Sep 28, 15:06 CEST Resolved - This incident has been resolved. Sep 10, 12:06 CEST Investigating - [09/09 - 16:50]The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00]The incident has been mitigated and response times are back to normal
Sep 28, 11:46 CEST Identified - Incident is resolved, we are still monitoring to make sure that everything runs smoothly Sep 28, 11:46 CEST Investigating - Some users report errors in custom metrics ingestion since 2026-09-16We are investigating to find out the scope of the incident.
THIS IS A SCHEDULED EVENT Oct 7, 09:00 - 12:00 CEST Sep 25, 14:30 CEST Scheduled - One of the two main routers will be taken out of service.During this period, the network connection will not be redundant in 2 Availability Zones in Paris region: PAR1, PAR3.No packet loss or latency changes are expected.Date: 07.10.2026Time: 09:00 CESTDuration :3hours
Sep 24, 10:39 CEST Resolved - The latest version of rescue operator was not deployed to the nl-ams and fr-par regions following the latest changes to the already-deployed Provisioner.This caused installation issues for both Linux and ESXi operating systems.
Sep 23, 12:00 CEST Completed - The scheduled maintenance has been completed. Sep 23, 09:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 9, 16:08 CEST Scheduled - One of the two main routers will be taken out of service.During this period, the network connection will not be redundant in 2 Availability Zones in Paris region: PAR1, PAR3.…
Sep 22, 16:57 CEST Resolved - [10:34]During 3 minutes requests sent to the gpt-oss-120b could not be processed leading to 502 HTTP errors responses[10:37]Service back to normal. gpt-oss-120b able to process requests
Sep 22, 15:00 CEST Completed - The scheduled maintenance has been completed. Sep 22, 14:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 21, 17:52 CEST Update - We will be undergoing scheduled maintenance during this time. Sep 21, 16:29 CEST Scheduled - On September 22nd, between 14:00 and 15:00, we will perform maintenance on cPanel p…
Sep 22, 09:21 CEST Resolved - This incident has been resolved. Sep 18, 15:45 CEST Monitoring - A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01. The service is now up for the clients using this nodeWe are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
Sep 21, 11:27 CEST Resolved - The platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption. Sep 18, 18:15 CEST Update - We are continuing to investigate this issue. Sep 14, 12:49 CEST Investigating - Due to an issue with our phone system, only ticket and live chat assistance are currently available.We ar…
Sep 20, 00:30 CEST Resolved - We have detected a switch down in DC2/S301/D13 Servers in that rack has lost private network access.===================2026/09/20 12:37 UTCThe issue has been resolved.
Sep 18, 16:58 CEST Resolved - This incident has been resolved. Sep 18, 16:29 CEST Investigating - We are currently investigating on an issue on the webmail interface.
Sep 17, 16:30 CEST Completed - The scheduled maintenance has been completed. Sep 17, 09:30 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 14:00 CEST Scheduled - As part of a required update to a component related to our VPC infrastructure, a maintenance has been scheduled. It will be at the hypervisor level in the fr-par-1. Availabi…
Sep 17, 09:59 CEST Resolved - From ~9:30 to ~9:45, some of our components were not able to start after ingesting some data. A small portion of customers may have missing data in this time range
Sep 16, 17:00 CEST Completed - The scheduled maintenance has been completed. Sep 16, 09:30 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 09:30 CEST Scheduled - As part of a required update to a component related to our VPC infrastructure, a maintenance has been scheduled. It will be at the hypervisor level in the fr-par-1. Availabi…
Sep 16, 15:52 CEST Resolved - VMs with new subnet may have had issues with dns resolutions