Aug 7, 14:49 CEST Resolved - This incident has been resolved. Aug 5, 10:59 CEST Investigating - Switch s43-c9.rpn.dc3 is down.There is no RPN connection for the servers in DC3, room 4-3, rack C9
Aug 7, 14:47 CEST Resolved - This incident has been resolved. Aug 6, 10:39 CEST Monitoring - We have identified that the product Public Gateway creation/update in fr-par-1 were stuck in a transient state.The incident has been mitigated.
Aug 7, 14:47 CEST Resolved - This incident has been resolved. Aug 6, 10:43 CEST Investigating - Some customers cannot access Grafana. We are investigating.
Aug 6, 19:11 CEST Resolved - The servers have been put back into production and latencies are now nominal. Aug 6, 19:11 CEST Identified - August 5: From 2 p.m. to 6:30 p.m. CEST: Due to complications during scheduled hardware maintenance, some object storage servers were temporarily offline. During this period, customers may have experienced higher p99 latencies.Service availability was otherwise…
Aug 6, 10:33 CEST Resolved - [05:00] Increase of query load broke store gateways.
THIS IS A SCHEDULED EVENT Aug 11, 10:00 - 18:00 CEST Aug 5, 17:52 CEST Scheduled - As part of a required update to a component related to our VPC infrastructure, at the hypervisor level in the nl-ams-1 Availability Zone, scheduled for Wednesday, August 11, at 10:00 am (Paris Time) , a network interruption of up to one minute may occur during the day in the following cases:- Communications between…
Aug 5, 17:39 CEST Resolved - Everything has been stable again since 18:28 UTC. yesterday.The incident is closed. Aug 4, 18:45 CEST Update - We are continuing to monitor for any further issues. Aug 4, 18:43 CEST Monitoring - The incident has now been mitigated. Aug 4, 18:24 CEST Update - We are continuing to investigate this issue. Aug 4, 18:06 CEST Investigating - We are investigating performance…
Aug 4, 19:04 CEST Resolved - This incident has been resolved, and all servers should now be reachable. Aug 4, 12:58 CEST Identified - We have detected a switch down in DC2 room 205 rack E1Servers in that rack currently have no public network access and are unreachable.
Aug 4, 11:18 CEST Resolved - Between approximately 15:00 and 15:45 CEST on 3 August, a Web Hosting platofrm pf-014 in fr-par experienced intermittent unavailability, resulting in HTTP errors and slow responses for websites hosted on it. Other servers in the Web Hosting fleet were unaffected. The cause was identified and has been corrected. The server remains under close monitoring.
Aug 3, 09:42 CEST Resolved - This incident has been resolved. Aug 3, 07:26 CEST Investigating - Some actions cannot be applied on Instances on fr-par-1, resulting in resources stucks in a transient state.
Jul 31, 16:49 CEST Resolved - At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.
Jul 30, 10:58 CEST Resolved - This incident has been resolved. Jul 28, 19:19 CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul 28, 14:31 CEST Investigating - Users might experiment infinite loops in responses in case of multi turn tool_call requests using model gemma-4-26b-a4b-it
Jul 30, 10:43 CEST Resolved - This incident has been resolved. Jul 24, 10:32 CEST Investigating - We are currently investigating an issue with the SSL certificates on imap.bookmyname.com and smtp.bookmyname.com. This issue may prevent some users from sending or receiving emails through these endpoints.
Jul 30, 01:28 CEST Resolved - The Transactional Email services have been running without any issue for a few hours, and we were able to partially retrieve webhook events for the last 15 days.Webhooks sent from 2026-07-29 13:10:28.678436+02 to 2026-07-29 17:23:09 UTC are definitively lost.To prevent further issues, the new webhook events retention has been lowered to 15 days. Jul 29, 17:31 CEST Mon…
Jul 29, 16:02 CEST Resolved - This incident has been resolved. Jul 29, 15:41 CEST Investigating - Installations may result in errors, and changing to rescue mode may fail in the NL-AMS-2 region specifically.We are currently investigating the issue.
Jul 29, 15:42 CEST Resolved - This incident has been resolved. Jul 28, 14:43 CEST Update - We are continuing to investigate this issue. Jul 28, 14:33 CEST Update - We are continuing to investigate this issue. Jul 28, 12:16 CEST Investigating - For an unknown reason, half of rack E6 room 103 is down (PAR1- DC2)
THIS IS A SCHEDULED EVENT Aug 12, 09:00 - 12:00 CEST Jul 29, 14:32 CEST Scheduled - One of the two main routers will be taken out of service. During this period, the network connection will not be redundant in all availability zones of the region "The Netherlands - Amsterdam". No packet loss or latency changes are expected.
Jul 29, 11:07 CEST Resolved - This incident has been resolved. Jul 29, 11:07 CEST Investigating - Our service TEM has been down since 10:20 CEST It was resolved at 10:52 CEST
Jul 28, 19:16 CEST Resolved - This incident has been resolved. Jul 28, 15:18 CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul 28, 14:56 CEST Investigating - We are currently investigating this issue. Jul 28, 14:35 CEST Identified - Multiple products unavailable between 11:45 UTC and 12:00 UTCannotationaudit trailcockpitcontainersdatalabdatawarehouseinstance v1k8s…
Jul 28, 09:00 CEST Resolved - July 28, 2026 — 09:02 CEST: Our monitoring system detected connectivity issues affecting multiple PRO2 hypervisors in FR-PAR-1. Several servers appeared unreachable.
Jul 24, 12:12 CEST Resolved - The faulty switch has been replaced. Every server should now be reachable. Jul 24, 10:50 CEST Update - Due to a network equipment failure, Dedibox servers in the following racks at the OPCORE datacenter are affected: - s202A-B7 Jul 24, 10:46 CEST Investigating - Due to a network equipment failure, Dedibox servers in the following racks at the OPCORE datacenter are aff…
Jul 23, 18:00 CEST Completed - The scheduled maintenance has been completed. Jul 23, 10:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 17:12 CEST Scheduled - On Thursday, July 23rd, 2026, we will upgrade the version of the database that stores product data.ImpactExisting hubs and devices will remain connected correctly.Partial se…
Jul 23, 17:23 CEST Resolved - The situation has been back to normal since 3:15 PM. Pushes to the registry and container deployments in the IT-mil region are working again.Sorry about any inconvenience. Jul 23, 16:41 CEST Identified - Since around 1 PM UTC, some internal connections to Scaleway API on it-mil region started to fail. As a result:-Pushes to rg.it-mil.scw.eu are failing with HTTP 500-S…
Jul 23, 16:34 CEST Resolved - [14:45] While upgrade our infra some of the clusters were unreachable
Jul 22, 18:00 CEST Completed - The scheduled maintenance has been completed. Jul 22, 10:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 10, 12:23 CEST Update - We will be undergoing scheduled maintenance during this time. Jul 10, 12:00 CEST Scheduled - On Wednesday, July 22nd, 2026, we will upgrade the version of the Kapsule cluster t…
Jul 22, 14:57 CEST Resolved - During compute instances incident on fr-par (cf. this status: https://status.scaleway.com/incidents/bsp2y5fysy9w), some jobs were interrupted during execution or were not executed at all. They ended in an Interrupted state with a reason technical_error. This happened intermittantly and only form some job runs only between 21/07/2026 22:00:00 CEST and 22/07/2026 01:49:…
Jul 22, 14:29 CEST Completed - Scheduled maintenance done. Jul 22, 14:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 22, 11:55 CEST Update - We will be undergoing scheduled maintenance during this time. Jul 22, 11:51 CEST Scheduled - In order to fix a missconfiguration on a router, our network team will perform the maintenance on the…
Jul 22, 11:55 CEST Resolved - Incident is now resolved. Please read instructions in the previous message if your container or namespace has one of the following error messages.Sorry again for any inconvenience. Jul 22, 11:33 CEST Identified - Following incident on Compute instances (https://status.scaleway.com/incidents/bsp2y5fysy9w), a few Serverless Containers and namespaces on fr-par region hav…
Jul 22, 06:56 CEST Resolved - This incident has been resolved. Jul 22, 05:52 CEST Monitoring - The situation has returned to normal Jul 22, 05:30 CEST Investigating - We are currently investigating this issue. Jul 22, 03:40 CEST Monitoring - The Kapsule public API is available again. Jul 21, 23:43 CEST Investigating - Product API is down for Kubernetes clusters
Jul 22, 06:55 CEST Resolved - This incident has been resolved. Jul 22, 05:53 CEST Monitoring - The situation has returned to normal Jul 22, 05:30 CEST Investigating - We are currently investigating this issue. Jul 22, 03:41 CEST Monitoring - The Kapsule public API is available again. Jul 22, 02:27 CEST Update - The situation is stable.All products are now operational except for the Kapsule public…