Oct 1, 22:29 UTC Update - Current status: Since our last update, we have seen periods of improved provisioning performance while preserving available compute resources and coordinating closely with our third-party cloud provider. Resource availability remains constrained and variable, and provisioning delays or failures may still occur. The provider continues to project improved resource availabil…
Sep 27, 03:16 UTC Resolved - Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specif…
Sep 26, 00:20 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. Most impact was resolved by 22:59 UTC, with the remaining backlog for scheduled and serverless task execution fully clearing by 23:43 UTC. If you experience additional issues or have questions, please open a support case via Snowflake Community o…
Sep 14, 06:09 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the affected deployments may have experienced performance degradat…
Sep 11, 13:19 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to sign in to Snowsight…
Sep 9, 23:51 UTC Resolved - Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and f…
Sep 4, 10:10 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowfla…
Sep 1, 13:50 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to sign in to Snowflake…
Aug 31, 19:44 UTC Resolved - Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been unable to access or use multiple core Snowflake services and features,…
Aug 27, 20:26 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have experienced connectivity issues whe…
Aug 25, 04:35 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been unable to access Snowflake serv…
Aug 24, 18:03 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been unable to remain logged in to S…
Aug 20, 15:43 UTC Resolved - Current status: The third-party cloud platform confirmed that the mitigation was complete, and its automated recovery system appears to have initiated. We independently monitored the environment and verified that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsig…
Aug 18, 14:51 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have experienced issues with AI and ML f…
Aug 14, 19:35 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may be unable to access or use Snowsight and…
Aug 14, 16:28 UTC Resolved - Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have experienced intermittent authentication failures and "service unavailable"…
Aug 5, 15:49 UTC Resolved - Current status: We've confirmed that this issue has been resolved, and we have monitored the environment to confirm that the affected functionality is now working as expected. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified re…
Aug 3, 20:58 UTC Resolved - Current status: We've confirmed that this issue has been resolved, and we have monitored the environment to confirm that the affected functionality is now working as expected. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified re…
Aug 3, 08:15 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have experienced intermittent Snowsight lo…
Jul 30, 04:56 UTC Resolved - Current status: We've monitored the environment and confirmed that reverting the configuration change restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to log in to Snowsight. Affe…
Jul 25, 16:01 UTC Resolved - Current status: We've confirmed that this issue has been resolved, and we have monitored the environment to confirm that the affected functionality is now working as expected. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified r…
Jul 11, 19:36 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent…
Jul 10, 16:28 UTC Resolved - Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to connect to Snowflake via private connectivity solutions, su…
Jun 30, 23:34 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been unable to access Snowsight or m…
Jun 24, 17:22 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been unable to access or use Snowfla…
Jun 24, 07:30 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been intermittently unable to access…
Jun 23, 02:35 UTC Resolved - Current status: We've monitored the environment to confirm that reverting the configuration change restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been unable to access Snowpark Container Ser…
Jun 23, 00:26 UTC Resolved - Current status: We've monitored the environment to confirm our actions have restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and…
Jun 16, 21:15 UTC Resolved - Current status: We've validated the fix for this issue with our third-party provider and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified region may have been una…
Jun 16, 20:20 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.Customer experience: Customers hosted in the specified regions may have been unable to use Git repository f…