Oct 2, 21:06 UTC Update - While we have observed significant improvement in rates of high latency, we note that some users are still experiencing issues during peak Eastern US business hours. We continue to work with our networking partners to isolate and resolve any lingering sources of high latency. We recognize that this is a longstanding issue and appreciate the patience of affected customers.…
THIS IS A SCHEDULED EVENT Oct 7, 15:00 - 17:00 UTC Sep 30, 22:08 UTC Scheduled - Starting October 7th, we are migrating our status page to a new platform to give you better visibility into Supabase's service status.What's changing:The status page URL will stay the same: https://status.supabase.comIf you are subscribed via email, you will automatically be resubscribed, no action needed.If you are s…
Sep 29, 18:46 UTC Resolved - The latest Supabase version has been released. All users impacted by this issue can now upgrade from the dashboard to resolve this issue. Since this new version is released, we will resolve this issue. If you have any questions about upgrading, please refer to our documentation for more information:https://supabase.com/docs/guides/platform/upgradingThank you again for…
Sep 28, 14:36 UTC Resolved - Log ingestion is normal. Sep 28, 14:00 UTC Monitoring - Log ingestion has recovered. We are monitoring for continued stability. Sep 28, 13:52 UTC Identified - The log ingestion issue was the result of a scaling gap. The relevant resources have been scaled and ingestion is recovering. Sep 28, 13:47 UTC Investigating - Log ingestion is experiencing some delays. Ingestion…
Sep 24, 17:38 UTC Resolved - This incident has been resolved. Sep 24, 17:12 UTC Monitoring - We are continuing to monitor to ensure ongoing stability. Sep 24, 17:03 UTC Update - The remaining projects have now been brought back up, and we have no projects remaining on the unhealthy underlying hardware in the upstream infrastructure. We are monitoring to ensure ongoing stability. Sep 24, 16:56 UTC…
Sep 24, 11:49 UTC Resolved - This incident has been resolved. Administrative operations in the Supabase Dashboard are completing as expected, and we have observed no further permission related errors following the fix. Sep 24, 11:08 UTC Monitoring - We have applied a fix, and administrative operations in the Supabase Dashboard are now completing as expected.We are monitoring the results to ensure…
Sep 24, 10:01 UTC Resolved - Storage is now operating normally. We apologise for the disruption. Hardening measures are being put in place to prevent recurrence and will be communicated upon completion. Sep 23, 10:20 UTC Monitoring - A fix has been implemented for the affected tenants and we are monitoring the results. We will continue to monitor the situation and will provide further updates as m…
Sep 23, 23:41 UTC Resolved - This incident has been resolved. Sep 23, 22:56 UTC Monitoring - We are no longer seeing rate limiting issues affecting Supabase CLI CI workflows. We're continuing to monitor the service for stability while we roll out a fallback patch to improve resilience and help prevent the issue from recurring. Sep 23, 22:36 UTC Identified - We've identified the cause and are worki…
Sep 23, 10:49 UTC Resolved - This incident has been resolved. Sep 23, 09:54 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 23, 09:39 UTC Identified - We've identified the issue affecting project creation and are implementing a fix. Users may experience delays when creating new projects while we work to resolve this. Sep 23, 09:21 UTC Investigating - We are curre…
Sep 22, 12:20 UTC Resolved - This incident has been resolved. Following the restart of the affected Supavisor node, error rates returned to normal and no further disruptions have been observed during the monitoring period. All services are operating normally. Sep 22, 11:05 UTC Monitoring - The affected Supavisor node has been restarted, and error rates have returned to normal levels. We’ll continu…
Sep 22, 09:05 UTC Resolved - The latency has recovered and the incident is now resolved. Sep 22, 08:33 UTC Monitoring - We have identified increased latency in Project creations in these regions from 0730 UTC to 0805 UTC:ap-northeast-1ap-northeast-2eu-central-1eu-central-2eu-north-1eu-west-1eu-west-3us-west-1 The latency has since recovered and our teams are monitoring for full recovery.Existing p…
Sep 19, 22:12 UTC Resolved - Project lifecycle operations are behaving normally. Sep 19, 21:25 UTC Monitoring - Project lifecycle operations have remained stable. We will continue to monitor the platform. Sep 19, 20:34 UTC Update - We are observing recovery in project lifecycle operations. Our team is investigating the root cause and actively working to prevent recurrence. Sep 19, 20:12 UTC Invest…
Sep 16, 20:36 UTC Resolved - This incident has been resolved. Sep 16, 19:48 UTC Monitoring - The fix has been rolled out to us-east-1. We will continue to monitor both regions for stability. Sep 16, 19:17 UTC Update - The fix has been implemented for ap-northeast-2 and we're working on implementing the fix for us-east-1. We will continue to provide updates as progress is made. Sep 16, 18:32 UTC Up…
Sep 16, 12:27 UTC Resolved - This incident has been resolved. Sep 16, 09:38 UTC Monitoring - Error rates have returned to normal, and the service is operating as expected. The team continues to investigate the underlying cause of the latency and spike in 503 errors. Sep 16, 09:24 UTC Investigating - We are investigating reports of increased Edge Function latency and elevated rates of HTTP 503 resp…
Sep 16, 09:33 UTC Resolved - This incident has been resolved. Sep 16, 09:09 UTC Monitoring - We implemented a fix and are monitoring the system. Sep 16, 08:29 UTC Update - We have identified a subset of projects with a failing Auth service. Our team is working to remediate the issue. Sep 16, 07:17 UTC Identified - We have identified an issue related to the Auth service on some projects. We are act…
Sep 15, 21:45 UTC Completed - The scheduled maintenance has been completed. Sep 15, 21:42 UTC Verifying - Verification is underway for the maintenance items. Sep 15, 21:20 UTC Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.During the maintenance, support ticket creation will be suspended. Sep 15, 21:15 UTC In progress - Scheduled maintenance is curren…
Sep 15, 12:48 UTC Resolved - We have made a repeat reminder for resolution to the appropriate parties in Myanmar. As no further response has been received, this incident will be resolved. We recommend customers still experiencing issues to contact their ISP for assistance or review our workarounds proposed here: https://supabase.com/blog/navigating-regional-network-blocks Sep 9, 18:29 UTC Update -…
Sep 11, 19:06 UTC Resolved - This incident has been resolved. Sep 11, 06:19 UTC Update - We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Due to this incident, impacted users who's project were compute constrained would have received a 'Your Supabase Project is running out of Disk IO Budget' email which is no longer valid. No further action is requ…
Sep 11, 17:00 UTC Resolved - We observed latency issues over the weekend resulting in 504 errors primarily impacting customers on the Free tier. The incident has been resolved.
Sep 9, 08:47 UTC Resolved - Between 05:50–06:05 UTC some customer using Supavisor in us-east-1 may have experienced brief dropped connections or connection disruptions. This issue was caused by an unexpected restart of Supavisor instances in the affected cluster.We apologize for any disruption caused.
Sep 4, 08:18 UTC Resolved - Lifecycle operations have been re-enabled for 100% of users and error rates have returned to normal. Sep 4, 04:28 UTC Monitoring - Lifecycle operations have been re-enabled for 100% of users and error rates have returned to normal.We are going to monitor to ensure that things stay stable. The team is working through any remaining projects which did not automatically res…
Sep 1, 10:34 UTC Resolved - This incident has been resolved. Users should now be able to log in to the Supabase Dashboard normally.Projects and non-Dashboard traffic were unaffected throughout the incident. Sep 1, 09:20 UTC Monitoring - A recent change affected users ability to log in to the Supabase Dashboard.We’ve reverted the change, and testing indicates that the issue is resolved.Please try l…
Aug 31, 19:06 UTC Resolved - Project creation has returned to baseline consistently. Aug 31, 18:29 UTC Monitoring - Project creation is reporting as recovered across the platform. We will monitor for stability in the near term. Aug 31, 18:01 UTC Identified - We are seeing the mitigation steps having the desired effect. Project creation is recovering. Aug 31, 17:49 UTC Update - While the first set…
Aug 31, 15:57 UTC Resolved - Response times have recovered in all regions. This issue is now resolved. Aug 29, 01:25 UTC Update - Response times have recovered in all regions. We will continue to monitor throughout the weekend. Aug 28, 21:06 UTC Monitoring - The rollout has been completed in all regions. We will continue to monitor. Aug 28, 18:15 UTC Update - The roll out has also been completed f…
Aug 28, 16:18 UTC Resolved - PostgreSQL 15 projects were failing to load /usr/lib/postgresql/15/lib/supautils.so because GLIBC_2.33 is unavailable on affected hosts.This disrupted database access in multiple regions. Rollback is now complete and we are seeing access restored to projects in the affected regions.
Aug 27, 18:24 UTC Resolved - The fix has remained stable across all regions, and the issue has been resolved. Aug 27, 16:34 UTC Monitoring - A fix has been rolled out across all regions, and results are positive. We will continue monitoring to ensure the service remains stable.Moving this incident to monitoring. Aug 27, 13:04 UTC Update - An enhanced automated solution is currently being tested in…
Aug 24, 16:38 UTC Resolved - This incident has been resolved. Aug 24, 15:38 UTC Monitoring - We have identified a degraded Supavisor node and we have rolled out a fix. We are monitoring to ensure continued stability. Aug 24, 15:26 UTC Investigating - We are aware of reports of increased rates of connection timeouts for users connecting to Projects in us-east-1 via Supavisor.
Aug 24, 15:53 UTC Resolved - The issue affecting automatic disk resizing has been resolved.We will continue to follow up directly with affected users who opened a support ticket. Aug 24, 14:47 UTC Monitoring - A fix has been applied, and the issue is now resolved. We are moving the incident to monitoring.We will continue to follow up directly with affected users who opened a support ticket. Aug 24…
Aug 24, 09:51 UTC Resolved - The issue has been resolved. Aug 24, 09:13 UTC Monitoring - We have applied a fix and are monitoring for full resolution. Errors have ceased in the last minutes and all connections are back to healthy. Aug 24, 07:07 UTC Update - We are continuing to investigate the errors in ap-northeast-2 Supavisor clusters. Aug 24, 06:02 UTC Investigating - We are investigating error…
Aug 24, 05:39 UTC Resolved - Between 04:54 and 04:58 UTC we observed error spikes in one of the eu-east-1 Supavisor clusters. Users would have experienced errors in connecting to postgres via Supavisor. The issue has since recovered. Errors reported: ClientHandler: (ECHECKOUTTIMEOUT) unable to check out connection from the pool after 15000ms in Transaction mode.