Aug 5, 15:59 UTC Resolved - This issue has been resolved. The Optimize management experience for non-Webflow sites is loading normally. Live optimizations running on customer sites were not affected at any point. Thank you for your patience. Aug 5, 15:45 UTC Monitoring - We've identified the cause of this issue and applied a fix. The Optimize dashboard for non-Webflow sites should now be loading n…
Jul 28, 02:13 UTC Resolved - Between 3:00 PM PT and 6:35 PM PT, customer-configured outbound webhooks were not being delivered as expected.This issue has now been resolved, and outbound webhook delivery is operating normally. We appreciate your patience while we worked to resolve this issue. Jul 28, 01:48 UTC Identified - We have identified the issue affecting outgoing Webhooks. Customer-configure…
Jul 19, 14:00 UTC Resolved - After a period of monitoring, we can confirm our mitigation was successful and site performance has returned to expected levels. This incident is now resolved. Some hosted pages with CMS content may have experienced intermittent 5xx errors during the following windows each lasting a few minutes (UTC):- 01:27–01:31- 01:39–01:41- 01:51–01:53- 04:47–04:50- 05:02–05:03We a…
Jul 16, 16:16 UTC Resolved - The issue affecting the availability of some Webflow MCP Server tools in the Claude Desktop app and claude.ai has now been resolved. All Webflow MCP tools should now be available in the Claude connector.If you previously experienced missing tools, restarting Claude Desktop or refreshing claude.ai may help ensure the latest tool list is displayed.We’re no longer seeing…
Jul 15, 02:46 UTC Resolved - This incident is now resolved. Some customers experienced issues logging in to Webflow between 23:30 UTC on July 14 and 00:30 UTC on July 15. We’re no longer seeing customer impact related to this issue. Thank you for your patience while we worked to resolve this. Jul 15, 00:39 UTC Monitoring - We’ve implemented a mitigation and are no longer seeing customer impact rel…
Jul 8, 18:34 UTC Resolved - The Webflow MCP Server is operating as expected, and this incident is now resolved.If any tools are still missing in the Claude apps, refresh the tool list by following these steps: 1. Go to Settings. 2. Select Connectors. 3. Click the Webflow connector. 4. Click the three-dot menu. 5. Select Refresh tool list.Thank you for your patience while we worked through this iss…
Jul 6, 20:22 UTC Resolved - Between 20:22 UTC on July 6 and 08:40 UTC on July 8, a small number of responsive image variants on some hosted sites returned 403 errors on some requests. This issue was limited to a very small subset of responsive image variants and did not affect all images or all hosted sites. Sites impacted by this issue can restore access to the affected image variants by republis…
Jul 2, 10:59 UTC Resolved - Between approximately 00:00 UTC and 04:05 UTC, some hosted sites experienced slower loading times and SSL certificates took longer than expected to provision. We're no longer seeing customer impact related to this issue. Following confirmation from an upstream provider and verification by our team, this incident is now resolved. Thank you for your patience while our ups…
Jun 11, 22:20 UTC Resolved - A small number of hosted sites experienced intermittent 500 errors between 20:04 UTC and 20:27 UTC. We identified the cause of the issue and implemented mitigation measures.We’re no longer seeing customer impact related to this issue, and affected sites have returned to normal operation. This incident is now resolved.Thank you for your patience while we worked to addre…
Jun 5, 22:45 UTC Resolved - An issue was identified that impacted access to Webflow services for some customers between 22:45 and 23:20 UTC. Our Engineering team has since mitigated the issue and restored affected services to expected performance levels. We appreciate your patience while we worked to restore service.
May 20, 15:00 UTC Resolved - We’re no longer seeing customer impact related to this issue, and access to Webflow services has returned to normal. Some customers experienced issues accessing Webflow between 15:15 UTC and 15:37 UTC. This incident is now resolved.We appreciate your patience while our team worked to restore normal functionality.Affected Components:Dashboard → OperationalWebflow Canvas…
May 18, 16:47 UTC Resolved - Publishing functionality has remained stable following the mitigation work completed earlier, and we’re no longer seeing customer impact related to this issue. Some customers experienced issues publishing between 12:50 UTC and 16:18 UTC on May 18, 2026. This incident is now resolved.We appreciate your patience while our team worked to restore normal functionality. May…
Apr 15, 06:08 UTC Resolved - This incident that started at 14:15 UTC on April 14th is now resolved. By 16:21 UTC on April 14th, the issue was mitigated for the overwhelming majority of customers (~96%). For a full timeline, details on root cause and action items, you can refer to the following blog post prepared by our CTO, Allan Leinwand: webflow.com/blog/april-14-webflow-incident-reportWe know t…
Apr 8, 15:37 UTC Resolved - Between 14:19 and 14:43 UTC, some customers experienced issues accessing Webflow. This has now been resolved, and services are operating normally.We appreciate your patience while we worked to restore service. Apr 8, 14:51 UTC Monitoring - A fix has been implemented and Webflow is now accessible again. We are continuing to monitor closely to ensure stability and will sh…
Apr 8, 04:58 UTC Resolved - A small number of hosted sites experienced an issue that affected how styles were published, which may have caused pages to appear without styling. We've identified and fixed this issue and all affected sites should be working as previously expected. We are further investigating to see if any additional action is needed. Apr 8, 03:10 UTC Investigating - We’re investigat…
Apr 2, 07:55 UTC Resolved - We’re no longer seeing customer impact related to this issue, and functionality has returned to normal. This incident is now resolved.We appreciate your patience while we worked to resolve this issue. Apr 2, 06:03 UTC Monitoring - We’ve identified the cause of an issue where some customers see a "Refresh required to continue" message when opening the Webflow Canvas, pre…
Apr 1, 14:51 UTC Resolved - This incident has been resolved. Apr 1, 14:14 UTC Update - We are continuing to monitor for any further issues. Apr 1, 14:13 UTC Monitoring - A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability. Ap…
Mar 31, 19:02 UTC Resolved - A small number of customers experienced issues where custom domains were not appearing as expected in the publishing modal between Mar 30, 18:00 UTC and Mar 31, 18:30 UTC.A fix has been implemented, and we’re no longer seeing customer impact related to this issue.Thank you for your patience while we worked to resolve this. Mar 31, 18:39 UTC Monitoring - A fix has been…
Mar 16, 23:52 UTC Resolved - Some sites experienced inconsistent publishing results. During this time, an older version of a site was not always cleared as expected after a new publish. We’re no longer seeing customer impact related to this issue, and this incident is now resolved. Thank you for your patience while we worked through this. Mar 16, 22:44 UTC Identified - We’re currently awaiting a f…
Mar 13, 20:49 UTC Resolved - Customers were unable to load Webflow Canvas and the Dashboard between 19:28 and 20:20 UTC. The issue has now been resolved and services are operating normally. Thank you for your patience while we addressed this issue. Mar 13, 20:24 UTC Monitoring - A fix has been implemented and the Webflow Canvas is loading again for customers. Our team is continuing to monitor the…
Mar 10, 20:58 UTC Resolved - This incident is now resolved.Between 17:55 and 20:35 UTC (10:55 AM–1:35 PM PT), form submission notification emails were not sent as expected. During this time, form submissions were successfully collected and remain available in the Forms tab within Site settings. However, notification emails that were not sent during this window will not be delivered retroactively.A…
Mar 2, 15:08 UTC Resolved - Between 07:20 UTC and 12:40 UTC, some customers were unable to complete purchases for new plans due to an issue with one of our upstream providers. They have since identified the root cause and implemented a fix. As a result, new plan purchases are now working as expected again. We sincerely appreciate your patience and understanding as we worked to resolve this issue w…
Feb 26, 20:00 UTC Resolved - Between 7:25pm and 8:00pm UTC on February 26th, a very small number of hosted sites experienced an increase in unexpected 404 errors when accessing site pages. Upon being alerted to this issue, our team took action to minimize impact and restore full service to the small number of impacted sites a as soon as possible. We apologize for any inconvenience that this issue…
Feb 20, 18:03 UTC Resolved - Form notification emails were not delivered as expected between 14:15 and 16:41 UTC due to an issue with an upstream provider. All queued emails from this period have since been successfully processed and delivered.Form submissions themselves were not impacted and remained accessible via the Forms tab in site settings throughout the incident.We’re no longer seeing any…
Feb 18, 14:47 UTC Resolved - Between 12:30 UTC and 13:45 UTC, some customers were unable to complete plan purchases due to an issue with an upstream provider. Our upstream provider has identified the root cause and confirmed recovery. As a result, new plan purchases are now working as expected. We sincerely appreciate your patience and understanding as we worked to resolve this issue. Feb 18, 14:2…
Feb 11, 17:05 UTC Resolved - This incident has been resolved. Due to an issue with an upstream provider, Form submission notification emails were not processed as expected between 21:30 February 10th - 21:30 February 11th (UTC). Form submissions received during this time processed as expected, and remain available to review via the Forms tab in Site Settings.We sincerely apologize for any inconven…
Jan 23, 16:54 UTC Resolved - This incident has been resolved and services are operating normally. Some sites experienced intermittent errors between 14:32 and 15:01 (UTC). We’re no longer seeing customer impact related to this issue. Thank you for your patience while we worked to address this. Jan 23, 15:19 UTC Monitoring - We’re seeing signs of recovery and customer impact has been mitigated. Ser…
Dec 5, 09:56 UTC Resolved - Following continued monitoring and confirmation from our upstream provider, we’ve verified that performance across all impacted services has returned to normal. This incident is now resolved.Services were affected between 08:48 and 09:11 UTC. We appreciate your patience and understanding while we worked with our upstream provider to resolve this issue. Dec 5, 09:22 UTC…
Nov 18, 18:20 UTC Resolved - Following continued monitoring and confirmation from our upstream provider, we have verified that all impacted services are now fully operational. This incident is now resolved. We sincerely appreciate your patience and understanding while our teams and our upstream provider worked to restore normal service. Nov 18, 18:19 UTC Update - We are continuing to monitor for a…
Oct 21, 23:18 UTC Resolved - The issue affecting publishing, webhook delivery, and form Actions between 22:00 and 22:50 UTC has been fully resolved. All systems are now operating normally, and hosted websites remain fully operational. Some users may need to republish their sites to ensure recent changes are reflected. We appreciate your patience and understanding while our team worked to restore f…