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Zoom Status Status

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Oct 4, 01:20 PDT Resolved - This incident has been resolved and the affected services have been restored. Oct 4, 01:05 PDT Monitoring - On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.This incident has been resolved and the affected services have been restored.

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Zoom Status Status

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Oct 3, 18:28 PDT Update - We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience. Oct 2, 18:31 PDT Update - We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We w…

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Zoom Status Status

Service degradation affecting Developer Documentation Website

Oct 3, 11:43 PDT Resolved - This incident has been resolved and the affected services have been restored. Oct 3, 11:18 PDT Monitoring - The service degradation with Developer Documentation Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Oct 3, 10:15 PDT Identified - We have successfully identified th…

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Zoom Status Status

Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: October 2, 2026

Oct 2, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 11:40 PDT Scheduled - Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on October 2nd, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentiall…

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Zoom Status Status

Zoom Phone maintenance - AMS5 Data Center: Novermber 2, 2026

THIS IS A SCHEDULED EVENT Nov 2, 09:00 PST - Nov 4, 21:30 PST Oct 1, 17:57 PDT Scheduled - Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 02, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and no…

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Zoom Status Status

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Oct 1, 10:53 PDT Resolved - This incident has been resolved. Oct 1, 09:49 PDT Update - On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.This incident has been resolved and the affected services…

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Zoom Status Status

Service Degradation Affecting Zoom for Google Workspace Add-On

Oct 1, 09:21 PDT Resolved - This incident has been resolved and the affected services have been restored. Oct 1, 09:05 PDT Monitoring - The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Oct 1, 08:07 PDT Update - Our team continue to…

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Zoom Status Status

Zoom Phone Maintenance - EU01 - AMS2 Data Center: September 28, 2026

Sep 30, 11:04 PDT Completed - This maintenance has been completed. Sep 28, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 13:43 PDT Scheduled - Zoom will perform service maintenance at our EU01-AMS2 Data Center starting at 9:00 AM Pacific on September 28, 2026. Zoom Phone users registered to the those sip zones will be automati…

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Zoom Status Status

Service Degradation Affecting Zoom Phone in the EU01 cluster.

Sep 29, 18:20 PDT Resolved - This incident has been resolved. Sep 29, 18:07 PDT Monitoring - On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.This incident has been resolved and the affected services have been restored.

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Zoom Status Status

Announcing Updated IP Address Ranges: September 28, 2026 (No Operational Impact)

Sep 29, 00:00 PDT Completed - The scheduled maintenance has been completed. Sep 28, 23:59 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 28, 09:59 PDT Scheduled - The published IP range for Zoom Meeting and Zoom Phone services has been updated from 192.204.12.0/22 to 192.204.12.0/23. We recommend that network administrators, with Zoom-sp…

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Zoom Status Status

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Sep 28, 16:35 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 28, 16:23 PDT Monitoring - The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 28, 15:15 PDT…

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Zoom Status Status

Network Maintenance in SJC Datacenter: September 27, 2026

Sep 28, 02:00 PDT Completed - The scheduled maintenance has been completed. Sep 27, 22:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 31, 00:47 PDT Scheduled - Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

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Zoom Status Status

Scheduled Update to Prompt Track Versions for Zoom Clients: September 27, 2026 (No Operational Impact)

Sep 27, 21:00 PDT Completed - The scheduled maintenance has been completed. Sep 27, 18:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 17, 16:40 PDT Scheduled - Zoom will be updating the Prompt track versions for Zoom clients on 9/27/2026.Slow channel updates:Windows: 7.1.9macOS: 7.1.9Linux: 7.1.9For more information, such as specific…

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Zoom Status Status

An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature

Sep 26, 00:03 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 25, 23:48 PDT Monitoring - The issue causing an unintended pop-up message appearing for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings has been successfully resolved. Our team will continue to monitor the situation closely and ke…

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Zoom Status Status

Zoom Phone India Maintenance (Mumbai) : September 25, 2026

Sep 25, 11:00 PDT Completed - The scheduled maintenance has been completed. Sep 25, 04:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 3, 02:47 PDT Scheduled - Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 25th September 2026 04:30 AM…

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Zoom Status Status

Scheduled Update to Slow Track Versions for Zoom Clients: September 24, 2026 (No Operational Impact)

Sep 24, 21:00 PDT Completed - The scheduled maintenance has been completed. Sep 24, 18:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 17, 16:38 PDT Scheduled - Zoom will be updating the Slow track versions for Zoom clients on 9/24/2026.Slow channel updates:Windows: 7.1.9macOS: 7.1.9Linux: 7.1.9For more information, such as specific ve…

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Zoom Status Status

Service Degradation Affecting Live Transcription Services.

Sep 24, 14:57 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 24, 13:22 PDT Monitoring - The service degradation affecting Live Transcription services has been successfully resolved.Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 24, 13:12 PDT Identified - We have identified the service…

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Zoom Status Status

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

Sep 24, 06:42 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 24, 06:14 PDT Monitoring - The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 24, 05:07 PDT Identified -…

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Zoom Status Status

Zoom Phone Maintenance - EU02 - AMS4 Data Center: September 21, 2026

Sep 23, 21:30 PDT Completed - The scheduled maintenance has been completed. Sep 21, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 14:07 PDT Scheduled - Zoom will perform service maintenance at our EU02-AMS4 Data Center starting at 9:00 AM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be…

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Zoom Status Status

Service Degradation Affecting Live Transcription Services.

Sep 23, 18:47 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 23, 18:36 PDT Monitoring - The service degradation affecting Live Transcription services has been successfully resolved.Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 23, 17:32 PDT Identified - We have identified the service…

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Zoom Status Status

Zoom Phone Maintenance - AMS3 Data Center: October 19, 2026

THIS IS A SCHEDULED EVENT Oct 19, 09:00 PDT - Oct 21, 21:30 PDT Sep 23, 17:02 PDT Scheduled - Zoom will perform service maintenance at our AMS3 Data Center starting at 9:00 AM Pacific on October 19, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and…

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Zoom Status Status

Zoom Phone Maintenance - CA01-YVR1 Data Center: September 21, 2026

Sep 22, 21:30 PDT Completed - The scheduled maintenance has been completed. Sep 21, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 15, 12:28 PDT Scheduled - Zoom will perform service maintenance at our CA01-YVR1 Data Center starting at 5:00 PM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be…

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Zoom Status Status

Service Degradation Affecting Zoom Tasks in US Region.

Sep 22, 19:16 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 22, 18:55 PDT Monitoring - On 09/23/2026, Between 00:42 UTC- 01:22 UTC, users may have experienced issues with Zoom Tasks in US Region. We have mitigated the issue and we will continue to monitor the situation closely and keep you informed of any further developments.Thank you for your pa…

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Zoom Status Status

Service Degradation Affecting Apple Login for Zoom Sign-in.

Sep 22, 10:57 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 21, 18:35 PDT Monitoring - The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 21, 18:32 PDT Identified - We have identified t…

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Zoom Status Status

Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region

Sep 21, 09:33 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 21, 09:20 PDT Monitoring - The issue affecting Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0 functionality has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 21,…

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Zoom Status Status

Network Maintenance in SJC Datacenter: September 20, 2026

Sep 21, 02:00 PDT Completed - The scheduled maintenance has been completed. Sep 20, 22:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 31, 00:56 PDT Scheduled - Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

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Zoom Status Status

Zoom Phone Update - Japan SIP Zones: September 20, 2026 (No Operational Impact)

Sep 20, 10:00 PDT Completed - The scheduled maintenance has been completed. Sep 20, 08:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 15, 15:49 PDT Scheduled - We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for…

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Zoom Status Status

Zoom Phone Update: September 20, 2026 (No Operational Impact)

Sep 20, 02:00 PDT Completed - The scheduled maintenance has been completed. Sep 19, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 15, 15:55 PDT Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes c…